Lenovo ThinkPad 390X User's Reference for ThinkPad 390 - Page 131

Software Problems, See the Online User's Guide.

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Troubleshooting Charts Software Problems Problem An application does not run correctly. You cannot install OS/2 Warp Action Check the following to make sure that the problem is not being caused by the application: Your computer has the minimum required memory to run the application. Refer to the manuals supplied with the application. The application is designed to operate with your operating system. Other applications run correctly on your computer. The necessary device drivers are installed. Online User's Guide The application works OK when it is run on some other computer. If an error message appears when you are using the application program, refer to the manuals supplied with the application.If these items are correct and you still have a problem, contact your place of purchase or the service representative for help. See the Online User's Guide. Chapter 4. Solving Computer Problems 115

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Troubleshooting Charts
Software Problems
Problem
Action
An application does not
run correctly.
Check the following to make sure that the problem is not being caused by the
application:
±
Your computer has the minimum required memory to run the application.
Refer to the manuals supplied with the application.
±
The application is designed to operate with your operating system.
±
Other applications run correctly on your computer.
±
The necessary device drivers are installed.
Online User's Guide
±
The application works OK when it is run on some other computer.
If an error message appears when you are using the application program, refer to
the manuals supplied with the application.If these items are correct and you still
have a problem, contact your place of purchase or the service representative for
help.
You cannot install OS/2
Warp
See the Online User's Guide.
Chapter 4.
Solving Computer Problems
115