Lenovo ThinkPad 390X User's Reference for ThinkPad 390 - Page 128

Problem, Action, Start, Settings, Control, Panel, Display, Adapter, Advanced Properties, Properties

Page 128 highlights

Troubleshooting Charts Problem The screen is unreadable or distorted. Wrong characters appear on the screen. Action Make sure that: The ThinkPad display driver is installed correctly. 1. Click on Start and move the cursor to Settings; then click on Control Panel. 2. Double-click on Display. 3. Select the Settings tab in the "Display Properties" window. 4. (For Windows 98) Click on Advanced...; then click on the Adapter tab. (For Windows 95) Click on Advanced Properties. The "Adapter/Driver Information" window appears.Make sure that the ThinkPad display driver is installed. If you are not sure that the ThinkPad display driver is installed correctly, reinstall it. The display is set correctly. 1. Start the ThinkPad Configuration program. 2. Click on LCD ( ). 3. Click on Properties. 4. Make sure the settings in the "Display Properties" window are correct. 5. Click on OK to close the window. If the settings are correct, run the tests described in the manual supplied with the external monitor. If the tests show that the external monitor is OK, have the computer serviced. Did you install the operating ssytem or application program with the correct procedure? If you did, have the external monitor serviced. 112 ThinkPad 390 User's Reference

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Troubleshooting Charts
Problem
Action
The screen is unread-
able or distorted.
Make sure that:
±
The ThinkPad display driver is installed correctly.
1. Click on
Start
and move the cursor to
Settings
; then click on
Control
Panel
.
2. Double-click on
Display
.
3. Select the
Settings
tab in the "Display Properties" window.
4. (For Windows 98) Click on
Advanced...
; then click on the
Adapter
tab.
(For Windows 95) Click on
Advanced Properties
. The "Adapter/Driver
Information" window appears.Make sure that the ThinkPad display driver
is installed.
If you are not sure that the ThinkPad display driver is installed correctly,
reinstall it.
±
The display is set correctly.
1. Start the ThinkPad Configuration program.
2. Click on
LCD
(
).
3. Click on
Properties
.
4. Make sure the settings in the "Display Properties" window are correct.
5. Click on
OK
to close the window.
If the settings are correct, run the tests described in the manual supplied with the
external monitor. If the tests show that the external monitor is OK, have the com-
puter serviced.
Wrong characters
appear on the screen.
Did you install the operating ssytem or application program with the correct proce-
dure?
If you did, have the external monitor serviced.
112
ThinkPad 390 User's Reference