Lenovo ThinkPad 390X User's Reference for ThinkPad 390 - Page 124

Hardware RTS/CTS, My Computer

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Troubleshooting Charts Problem Your modem application does not work with the ThinkPad modem. Action Make sure that the internal modem port is enabled by opening the "Device Manager" window and running the Modem Wizard or by opening the ThinkPad Configuration program and doing as follows: 1. Start the ThinkPad Configuration program. 2. Click on Internal Modem ( ). 3. Select Enable. 4. Click on OK. For Windows 98 and Windows 95: If the modem does not work correctly, see the Online User's Guide and correct the resource conflict. If the modem works correctly, set the following modem settings by doing the following: 1. Double-click on My Computer, Control Panel, and Modem. The LT Win Modem is highlighted. 2. Click on Properties, not Dialing Properties. 3. Click on the Connection tab. 4. If there is a check mark (√ ) in the Wait for dial tone before dialing box, click and remove it. 5. Click on Advanced. 6. If there is a check mark (√ ) in the Use error control box, click and remove it. 7. Add a check mark (√ ) to the Use flow control box by clicking on the box and make sure that Hardware (RTS/CTS) is selected. 8. Click on OK to close the window. 9. Click on OK and return to the "Modem Properties" window. 10. Click on Dialing Properties and fill in all boxes and click on either Tone dialing or Pulse dialing. Note: Most telephones today use tone dialing, where each button produces a different tone, instead of pulse dialing. 11. Click on OK. 12. Click on Close to close the window. 13. Close all active windows. Run your modem application again. 108 ThinkPad 390 User's Reference

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Troubleshooting Charts
Problem
Action
Your modem application
does not work with the
ThinkPad modem.
Make sure that the internal modem port is enabled by opening the "Device
Manager" window and running the Modem Wizard or by opening the ThinkPad
Configuration program and doing as follows:
1. Start the ThinkPad Configuration program.
2. Click on
Internal Modem
(
).
3. Select
Enable
.
4. Click on
OK
.
For Windows 98 and Windows 95:
If the modem does not work correctly, see the Online User's Guide and correct
the resource conflict. If the modem works correctly, set the following modem set-
tings by doing the following:
1. Double-click on
My Computer
,
Control Panel
, and
Modem
. The
LT Win
Modem
is highlighted.
2. Click on
Properties
,
not
Dialing Properties
.
3. Click on the
Connection
tab.
4. If there is a check mark (
√
) in the
Wait for dial tone before dialing
box,
click and remove it.
5. Click on Advanced.
6. If there is a check mark (
√
) in the
Use error control
box, click and remove it.
7. Add a check mark (
√
) to the
Use flow control
box by clicking on the box and
make sure that
Hardware (RTS/CTS)
is selected.
8. Click on
OK
to close the window.
9. Click on
OK
and return to the "Modem Properties" window.
10. Click on
Dialing Properties
and fill in all boxes and click on either
Tone
dialing
or
Pulse dialing
.
Note:
Most telephones today use tone dialing, where each button produces a
different tone, instead of pulse dialing.
11. Click on
OK
.
12. Click on
Close
to close the window.
13. Close all active windows.
Run your modem application again.
108
ThinkPad 390 User's Reference