Lenovo ThinkPad 390X User's Reference for ThinkPad 390 - Page 137
Getting Service, Preparations, About Your Warranty
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Chapter 5. Getting Service Preparations If you need further assistance, you can call your IBM reseller or IBM marketing representative. You will need to know the following information when requesting repair service: Identification number of your computer Options installed in your system Note: Use the record sheet on "Option List" on page 122. Error message or problem Note: Error messages can help identify which service action is required and help the service representative provide quick and efficient service. Use the record sheet on "Problem Recording Sheet" on page 123. About Your Warranty During the warranty period, you might be responsible for repair costs if the product damage was due to misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance. For full information on product warranties, see Appendix B, "Product Warranties and Notices" on page 139. For your convenience, write the service phone numbers here: © Copyright IBM Corporation 1998 121