Lenovo ThinkServer RD210 Hardware Maintenance Manual - Page 25

Undocumented problems, LEDs. See

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2) Select Servers and Storage from the Product list. 3) From the Family list, select ThinkServer RD210 and click Continue. 4) Click on Hints and Tips. d. Check for and replace defective hardware.If a hardware component is not operating within specifications, it can cause unpredictable results. Most hardware failures are reported as error codes in a system or operating-system log. Hardware errors are also indicated by light path diagnostics LEDs. See the Installation and User Guide for more information. Troubleshooting procedures are also provided on the Lenovo Web site. A single problem might cause multiple symptoms. Follow the diagnostic procedure for the most obvious symptom. If that procedure does not diagnose the problem, use the procedure for another symptom, if possible. To locate troubleshooting procedures for your server, complete the following steps. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1) Go to: http://www.lenovo.com/support. 2) Enter your product number (machine type and model number) or select Servers and Storage from the Select your product list. 3) From Family list, select ThinkServer, and click Continue. 4) Click on Troubleshooting. For more troubleshooting information, see the Installation and User Guide. If the problem remains, contact Lenovo or an approved warranty service provider for assistance with additional problem determination and possible hardware replacement. To open an online service request, go to http://www.lenovo.com/support. Be prepared to provide information about any error codes and collected data. Undocumented problems If you have completed the diagnostic procedure and the problem remains, the problem might not have been previously identified by Lenovo. After you have verified that all code is at the latest level, all hardware and software configurations are valid, and no light path diagnostics LEDs or log entries indicate a hardware component failure, contact Lenovo or an approved warranty service provider for assistance. To open an online service request, go to http://www.lenovo.com/support. Be prepared to provide information about any error codes and collected data and the problem determination procedures that you have used. Chapter 4. General Checkout 17

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2)
Select
Servers and Storage
from the
Product
list.
3)
From the
Family
list, select
ThinkServer RD210
and click
Continue
.
4)
Click on
Hints and Tips
.
d.
Check for and replace defective hardware.
If a hardware component is not operating within
specifications, it can cause unpredictable results. Most hardware failures are reported as error codes
in a system or operating-system log. Hardware errors are also indicated by light path diagnostics
LEDs. See the
Installation and User Guide
for more information.
Troubleshooting procedures are also provided on the Lenovo Web site. A single problem might cause
multiple symptoms. Follow the diagnostic procedure for the most obvious symptom. If that procedure
does not diagnose the problem, use the procedure for another symptom, if possible. To locate
troubleshooting procedures for your server, complete the following steps.
Note:
Changes are made periodically to the Lenovo Web site. The actual procedure might vary
slightly from what is described in this document.
1)
2)
Enter your product number (machine type and model number) or select
Servers and Storage
from the
Select your product
list.
3)
From
Family
list, select
ThinkServer
, and click
Continue
.
4)
Click on
Troubleshooting
.
For more troubleshooting information, see the
Installation and User Guide
.
If the problem remains, contact Lenovo or an approved warranty service provider for assistance with
additional problem determination and possible hardware replacement. To open an online service
request, go to http://www.lenovo.com/support. Be prepared to provide information about any error
codes and collected data.
Undocumented problems
If you have completed the diagnostic procedure and the problem remains, the problem might not have been
previously identified by Lenovo. After you have verified that all code is at the latest level, all hardware and
software configurations are valid, and no light path diagnostics LEDs or log entries indicate a hardware
component failure, contact Lenovo or an approved warranty service provider for assistance. To open an
online service request, go to http://www.lenovo.com/support. Be prepared to provide information about any
error codes and collected data and the problem determination procedures that you have used.
Chapter 4
.
General Checkout
17