Lenovo ThinkServer RD210 Hardware Maintenance Manual - Page 61

Replace the CD/DVD drive., Replace the cable if it is damaged.

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Table 3. DSA Preboot messages (continued) • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 9 "Parts listing, ThinkServer RD210 Type 3795, 3796, 3818, and 3819" on page 143 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). • If an action step is preceded by "(Trained service technician only)," that step must be performed only by a Trained service technician. • Go to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information. Message number Component Test State Description Action 215-801-xxx Optical Drive • Verify Media Installed • Read/ Write Test • Self-Test Aborted Unable to 1. Make sure that the DSA code is at the latest communicate level. For the latest level of DSA code, go to: with the http://www.lenovo.com/support device driver. 2. Run the test again. 3. Check the drive cabling at both ends for loose or broken connections or damage to the cable. Replace the cable if it is damaged. Messages and actions apply to all three tests. 4. Run the test again. 5. For additional troubleshooting information, see the Installation and User Guide. 6. Run the test again. 7. Make sure that the system firmware is at the latest level. The installed firmware level is shown in the DSA event log in the Firmware/VPD section for this component. 8. Run the test again. 9. Replace the CD/DVD drive. 10. If the failure remains, go to http://www.lenovo.com/support for more troubleshooting information. Chapter 5. Diagnostic 53

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Table 3. DSA Preboot messages (continued)
•
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
•
See Chapter 9 “Parts listing, ThinkServer RD210 Type 3795, 3796, 3818, and 3819” on page 143 to determine
which components are customer replaceable units (CRU) and which components are field replaceable
units (FRU).
•
If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a Trained service technician.
•
Go to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Message
number
Component
Test
State
Description
Action
215-801-xxx
Optical
Drive
•
Verify
Media
Installed
•
Read/
Write
Test
•
Self-Test
Messages
and
actions
apply to all
three tests.
Aborted
Unable to
communicate
with the
device
driver.
1.
Make sure that the DSA code is at the latest
level. For the latest level of DSA code, go to:
2.
Run the test again.
3.
Check the drive cabling at both ends for loose
or broken connections or damage to the cable.
Replace the cable if it is damaged.
4.
Run the test again.
5.
For additional troubleshooting information, see
the
Installation and User Guide
.
6.
Run the test again.
7.
Make sure that the system firmware is
at the latest level. The installed firmware
level is shown in the DSA event log in the
Firmware/VPD section for this component.
8.
Run the test again.
9.
Replace the CD/DVD drive.
10.If the failure remains, go to
more troubleshooting information.
Chapter 5
.
Diagnostic
53