Lexmark X500n Service Manual - Page 68

7100-XXX Paper tray missing service check Step 1 2 3 4 5 Questions / actions Yes No Turn printer off, and remove engine controller board shield. See "Engine controller board removal" on page 4-34 for steps to remove engine controller board shield. Is cable properly connected to engine controller board connector MCN7? Turn printer on, and check for 5 VDC between MCN7 pin 2 and ground. Is 5 VDC present? Check for cable continuity between LVPS ACN1 and engine controller board POCN. Is continuity present? With paper tray removed, take voltage readings between ground and engine controller board MCN7 pins 4, 6, 8 and 10. Do you read 0 VDC on all the pins? Check cable for continuity between engine board MCN7 and paper size sensor. Also check for shorted pins. Is cable okay? Go to step 2. Go to step 4. Replace LVPS. See "Low voltage power supply (LVPS) with cage removal" on page 4-40. Replace engine controller board. See "Engine controller board removal" on page 4-34. Replace paper size sensor. See "Left tray guide assembly removal" on page 4-42. Properly connect cable. Go to step 3. Go to step 4. Go to step 5. Replace cable by replacing the left tray guide assembly. See "Left tray guide assembly removal" on page 4-42. 2-30 Service Manual