Palm 500V User Guide - Page 277

TROUBLESHOOTING 14 CHAPTER you have an Internet connection to their network to send email through their servers. In this case, you can almost always receive email from these accounts, but if you want to send email, you must send it through another server (see Setting up a POP/IMAP account: Common email providers). My vCard or vCal email attachment isn't forwarding correctly Microsoft Office Outlook provides several features including vCard and vCal that work with email client software on a Windows computer. For these features to work correctly, the email client software must be properly set up. Follow these steps to check the settings: 1 Click Start on your computer, and then select Settings. 2 Select Control Panel. 3 Select Internet Options, and then click the Programs tab. 4 Make sure that the email field is set to the correct email client software. 5 Click OK. 6 Start the email client software and make sure it is configured as the default MAPI client. Consult the documentation for your desktop email application for more information. When I sync with my Exchange server my info is not downloading to my smartphone Check with your system administrator to obtain the name of the mail server that offers you wireless access to the corporate mail system. If you cannot obtain the name of this server (some companies do not give it out, because they do not want wireless access to their servers), you cannot use Exchange ActiveSync to synchronise with the Exchange server. You can also check the following setting: 1 Press Home Centre . , and then press 2 Select Applications , and then select ActiveSync . E M A I L 277