Palm 500V User Guide - Page 281

TROUBLESHOOTING 14 CHAPTER Standard operating system on your smartphone. 3 Delete the most recently installed application from your smartphone (see Removing applications). 4 If the problem persists, perform another soft reset. 5 If possible, synchronise or use a backup utility to back up your most recent info. 6 Perform a hard reset (see Performing a hard reset). 7 Synchronise or restore your backup to restore the info in your built-in applications. 8 If the problem is resolved, begin reinstalling your third-party applications one at a time. 9 If the problem recurs, delete the last application you installed and report the problem to its developer. Getting more help Contact the vendor of any third-party software if you require further assistance. TIP Remember that not all third-party applications were written with the Treo 500v smartphone keyboard and 5-way navigator in mind. You may encounter strange behaviour or errors in these applications if you use the keyboard and the 5-way navigator. Making room on your smartphone If you store a large amount of information, or install many third-party applications, the internal memory on your smartphone may fill up. Here are some common ways to clear space on your smartphone: • Camera: Large images or videos take up a lot of memory. Move images to an expansion card or delete images from your smartphone (see Pictures & Videos). • Messaging: Multimedia content and email attachments can consume excessive memory. Move multimedia content and attachments to an expansion card, or delete large files M A K I N G R O O M O N Y O U R S M A R T P H O N E 281