Palm 700wx User Guide - Page 234

11 C O M M O N Q U E S T I O N S CHAPTER Network connection Signal strength is weak 1 If you're standing, move about 10 feet in any direction. 2 If you're in a building, move near a window. Open any metal blinds. 3 If you're in a building, move outdoors or to a more open area. 4 If you're outdoors, move away from large buildings, trees, or electrical wires. 5 If you're in a vehicle, move your smartphone so that it's level with a window. TIP Become familiar with low coverage areas where you live, commute, work, and play, so you know when to expect signal-strength issues. My smartphone won't connect to the mobile network 1 Try the preceding suggestions for weak signals. 2 Turn off your smartphone and turn it on again (see Turning your smartphone on/ off). 3 Perform a soft reset (see Performing a soft reset). 4 Depending on where you are on a network and certain coverage conditions, you might experience interruptions with your phone operation while using a Wi-Fi® card. We recommend that you turn off the phone radio when using any Wi-Fi card, or remove the Wi-Fi card when not in use, to ensure that you can always make and receive phone calls. For emergency calls, always remove the card from your smartphone to ensure optimal connectivity. My smartphone seems to turn off by itself If a system error and reset occur, the phone automatically turns on if it was on before the reset. However, if your smartphone can't determine whether your phone was on before the reset, it does not automatically turn on the phone (see Turning your smartphone on/off). 226 N E T W O R K C O N N E C T I O N