Palm 700wx User Guide - Page 235

C O M M O N Q U E S T I O N S 11 CHAPTER I can't tell if data services are available Go to your Today screen and look at the icons in the title bar. These icons indicate whether data services are available. For info on what each icon indicates, see What are all those icons? My smartphone won't connect to the Internet Your smartphone supports NationalAccess (1xRTT) or BroadbandAccess (EVDO) wireless data networks. To connect to the Internet, you must subscribe to data services with Verizon Wireless. • Contact Verizon Wireless to verify that your subscription plan includes data services and that these services have been correctly activated. Verizon Wireless should also be able to tell you if there are any outages in your location. • Press and hold Power/End to turn off your smartphone. Then press and hold the same button to turn it back on again. • Perform a soft reset (see Performing a soft reset). • Confirm that data services are correctly configured on your smartphone: 1 Press Start and select Settings. 2 Select the Connections tab, and then select Connections . 3 On the Tasks tab, select Manage existing connections. 4 If BroadbandAccess appears in the list, press OK . If not, contact Verizon Wireless for assistance. I can't send or receive text or multimedia messages • Make sure your phone is on (see Turning your smartphone on/off). • Contact Verizon Wireless to verify that your plan includes messaging services, that these services have been correctly activated, and that they are available at your location (Verizon Wireless should be able to tell you if messaging services have been experiencing transmission delays). • If possible, contact the recipient or sender of the message, and make sure the receiving device can handle the type of message you're sending. N E T W O R K C O N N E C T I O N 227