Ricoh AP3800C Maintenance Guide - Page 91

Printer Does Not Print, Possible Cause, Solutions, Online, Error

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Printer Does Not Print Printer Does Not Print Possible Cause Solutions Is the power on? Confirm that the cable is securely plugged into the power outlet and the printer. Turn on the power switch. Does the Online indicator Press {On Line} so the indicator lights. stay on? Does the Error indicator stay red? Check the error message on the panel display and take the required action. Is paper loaded? Load paper into the paper tray or on the bypass tray. See p.47 "Paper and Other Media Supported by This Printer". 4 Can you print a configura- If you cannot print a configuration page, it probably indicates a tion page? printer malfunction. You should contact your sales or service rep- resentative. See "Printing a Configuration Page" in Administrator Reference 2. Is the interface cable connecting the printer to the computer connected securely? Connect the interface cable properly. If there are any connectors or screws, confirm that they are fastened securely. Are you using the correct interface cable? The type of interface cable you should use depends on the computer. Be sure to use the correct one. If the cable is damaged or worn, replace it with a new one. See "Appendix" in Administrator Reference 2. 81

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Printer Does Not Print
81
4
Printer Does Not Print
Possible Cause
Solutions
Is the power on?
Confirm that the cable is securely plugged into the power outlet
and the printer.
Turn on the power switch.
Does the
Online
indicator
stay on?
Press
{
On Line
}
so the indicator lights.
Does the
Error
indicator
stay red?
Check the error message on the panel display and take the re-
quired action.
Is paper loaded?
Load paper into the paper tray or on the bypass tray.
See p.47
“
Paper and Other Media Supported by This Printer
”
.
Can you print a configura-
tion page?
If you cannot print a configuration page, it probably indicates a
printer malfunction. You should contact your sales or service rep-
resentative.
See "
Printing a Configuration Page
" in Administrator Reference 2.
Is the interface cable con-
necting the printer to the
computer connected se-
curely?
Connect the interface cable properly. If there are any connectors or
screws, confirm that they are fastened securely.
Are you using the correct
interface cable?
The type of interface cable you should use depends on the compu-
ter. Be sure to use the correct one.
If the cable is damaged or worn, replace it with a new one.
See "
Appendix
" in Administrator Reference 2.