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Samsung ML-2551N User Manual (ENGLISH) - Page 131

Problem, Possible Cause, Solution, Start, Settings, Printers, Samsung, ML-2550 Series, Properties

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Problem Possible Cause Solution The printer does not print. (continued) The printer driver may Reinstall the printer driver; see page 2.19. be incorrectly installed. Try printing a demo page. The printer is malfunctioning. Check the display message on the control panel to determine if the printer is indicating a system error. Printer selects print materials from the wrong paper source. The paper source selection in the printer properties may be incorrect. For many software applications, the paper source selection is found under the Paper tab within the printer properties. Select the correct paper source. See page 5.7. Paper does not feed into the printer. Paper has not been loaded correctly. Remove paper from the tray and reload it correctly. There is too much Remove excess paper from the tray. paper in the paper tray. The paper is too thick. Use only paper that meets the specifications required by the printer. Print job is The job may be very extremely slow. complex. Reduce the complexity of the page or try adjusting the print quality settings. The maximum print speed of your printer is 24 PPM (pages per minute) for A4-sized paper or 25 PPM for Letter-sized paper. If using Windows 9x/ Me, the Spooling Setting may be set incorrectly. From the Start menu, choose Settings and Printers. Right-click the Samsung ML-2550 Series printer icon, choose Properties, click the Details tab, and then choose the Spool Settings button. Select the desired spool setting. The computer may have insufficient random-access memory (RAM). Install more memory in your printer. See "Installing Memory DIMM" on page F.3. Half the page is The page layout is too blank. complex. Simplify the page layout and remove any unnecessary graphics from the document. Install more memory in your printer. See "Installing Memory DIMM" on page F.3. The page orientation setting may be incorrect. Change the page orientation in your application. See page 5.3. The paper size and the paper size settings do not match. Ensure that the paper size in the printer driver settings matches the paper in the tray. 7.4 SOLVING PROBLEMS

Section	Page
ML-2550 Series	1
Contents	5
1. Introduction	18
Special Features	19
Printer Components	22
Front View	22
Rear View	23
2. Setting Up Your Printer	24
Unpacking	25
Selecting a Location	26
Installing the Toner Cartridge	27
Loading Paper	29
Changing the Paper Size in the Tray	31
Connecting a Printer Cable	33
For Local Printing	33
For Network Printing	35
Turning the Printer On	36
Printing a Demo Page	37
Changing the Display Language	37
Installing Printer Software	38
Printer Driver Features	39
Installing Printer Software in Windows	40
Installing the USB Driver in Windows 98/Me	43
3. Using the Control Panel	44
Understanding the Control Panel	45
Display	45
Buttons	46
Using Control Panel Menus	48
Accessing Control Panel Menus	48
Overview of Control Panel Menus	49
Information Menu	50
Paper Menu	50
Layout Menu	53
Graphics Menu	55
Printer Menu	56
Setup Menu	56
PCL Menu	59
PostScript Menu	60
EPSON/IBM Menu	61
Network Menu	62
4. Using Print Materials	66
Choosing Paper and Other Materials	67
Sizes and Capacities	68
Guidelines for Paper and Special Materials	69
Selecting the Output Location	70
Printing to the Top Output Tray (Face down)	70
Printing to the Rear Output Tray (Face up)	71
Loading Paper	72
Using the Tray1 or the Optional Tray2	73
Using the Multi-Purpose Tray	73
Using the Manual Feed Mode	77
Printing on Envelopes	79
Printing on Labels	82
Printing on Transparencies	84
Printing on Preprinted Paper	86
Printing on Card Stock or Custom-sized Materials	87
5. Printing Tasks	90
Printing a Document	91
Cancelling a Print Job	94
Using a Favorite Setting	95
Using Help	95
Setting Paper Properties	96
Using the Toner Save Mode	98
Printing on Both Sides of Paper	100
Printing Multiple Pages on One Sheet of Paper (N-Up Printing)	102
Printing the Reduced or Enlarged Document	103
Fitting Your Document to a Selected Paper Size	104
Printing Posters	105
Printing Booklets	106
Using Watermarks	107
Using an Existing Watermark	107
Creating a Watermark	108
Editing a Watermark	109
Deleting a Watermark	109
Using Overlays	110
What is an Overlay?	110
Creating a New Page Overlay	110
Using a Page Overlay	112
Deleting a Page Overlay	113
Setting Graphic Properties	114
Using Output Options	117
6. Maintaining Your printer	118
Printing a Configuration Page	119
Maintaining the Toner Cartridge	120
Checking the Toner Remains	121
Redistributing Toner	121
Replacing the Toner Cartridge	123
Cleaning the Printer	124
Cleaning the Outside	124
Cleaning the Inside	124
Consumables and Replacement Parts	127
7. Solving Problems	128
Troubleshooting Checklist	129
Solving General Printing Problems	130
Clearing Paper Jams	134
In the Paper Feed Area	134
Around the Toner Cartridge	137
In the Paper Exit Area	139
In the Duplex Area	140
Tips for Avoiding Paper Jams	141
Solving Print Quality Problems	142
Understanding Display Messages	147
Common Windows Problems	149
Common Macintosh Problems	150
Problems in the Chooser	150
Printing Errors	150
Troubleshooting PS Errors	151
Common Linux Problems	152
Common DOS Problem	154
A. Using Your Printer with a Macintosh	156
Installing Software for Macintosh	157
Setting Up the Printer	158
For Network-connected Macintosh	158
For USB-connected Macintosh	159
Printing a Document	161
Canceling a Print Job	161
Using Advanced Printing Features	162
Printing Multiple Pages on One Sheet of Paper	162
Duplex Printing	163
Printing Your Document to a Selected Paper Size	164
B. Using Windows PostScript Driver	166
Installing PS Drivers	167
Using PS Printer Driver Features	169
Accessing Printer Properties	169
C. Using Your Printer in Linux	170
Installing the Printer Driver	171
System Requirements	171
Installing the Printer Driver	171
Changing the Printer Connection Method	175
Uninstalling the Printer Driver	176
Using the Configuration Tool	177
Changing LLPR Properties	179
D. Printing From DOS Applications	182
About the Remote Control Panel	183
Installing the Remote Control Panel	183
Uninstalling the Remote Control Panel	184
Selecting Print Settings	185
Starting the Remote Control Panel	185
Using the Remote Control Panel Tabs	186
E. Using Your Printer on a Network	194
About Sharing the Printer on a Network	195
Setting Up a Locally Shared Printer	196
In Windows 9x/Me	196
In Windows NT 4.0/2000/XP	197
Setting Up a Network-Connected Printer	198
Configuring Network Parameters on the Control Panel	199
F. Programme Installing Printer Options	208
Precautions When Installing Printer Options	209
Installing Memory DIMM	210
Removing the Memory DIMM	212
Installing a Network or Serial Interface Card	213
Installing an Optional Paper Tray	217
G. Specifications	220
Printer Specifications	221
Paper Specifications	222
Overview	222
Supported Sizes of Paper	223
Guidelines for Using Paper	224
Paper Specifications	225
Paper Output Capacity	225
Printer and Paper Storage Environment	226
Envelopes	227
Labels	229
Transparencies	229
A	230
B	230
C	230
D	230
E	230
F	230
G	230
H	230
I	230
L	230
M	231
N	231
O	231
P	231
Q	232
R	232
S	232
T	232
U	232
W	232

Match case Limit results 1 per page

OLVING

ROBLEMS

The printer

does not print.

(continued)

The printer driver may

be incorrectly installed.

Reinstall the printer driver; see page 2.19.

Try printing a demo page.

The printer is

malfunctioning.

Check the display message on the control

panel to determine if the printer is

indicating a system error.

Printer selects

print materials

from the wrong

paper source.

The paper source

selection in the printer

properties may be

incorrect.

For many software applications, the paper

source selection is found under the

Paper

tab within the printer properties. Select the

correct paper source. See page 5.7.

Paper does not

feed into the

printer.

Paper has not been

loaded correctly.

Remove paper from the tray and reload it

correctly.

There is too much

paper in the paper tray.

Remove excess paper from the tray.

The paper is too thick.

Use only paper that meets the specifications

required by the printer.

Print job is

extremely slow.

The job may be very

complex.

Reduce the complexity of the page or try

adjusting the print quality settings.

The maximum print speed of your printer is 24

PPM (pages per minute) for A4-sized paper or

25 PPM for Letter-sized paper.

If using Windows 9x/

Me, the Spooling

Setting may be set

incorrectly.

From the

Start

menu, choose

Settings

and

Printers

. Right-click the

Samsung

ML-2550 Series

printer icon, choose

Properties

, click the

Details

tab, and then

choose the

Spool Settings

button. Select

the desired spool setting.

The computer may

have insufficient

random-access

memory (RAM).

Install more memory in your printer. See

“Installing Memory DIMM” on page F.3.

Half the page is

blank.

The page layout is too

complex.

Simplify the page layout and remove any

unnecessary graphics from the document.

Install more memory in your printer. See

“Installing Memory DIMM” on page F.3.

The page orientation

setting may be

incorrect.

Change the page orientation in your

application. See page 5.3.

The paper size and the

paper size settings do

not match.

Ensure that the paper size in the printer

driver settings matches the paper in the

tray.

Problem

Possible Cause

Solution