Samsung ML-2551N User Manual (ENGLISH) - Page 132
Dir LPT1, Enter, Multi-Purpose Tray.
UPC - 635753622706
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Problem Possible Cause Solution The paper keeps jamming. There is too much paper in the paper tray. Remove excess paper from the tray. If printing on special materials, use the Multi-Purpose Tray. An incorrect type of paper is being used. Use only paper that meets the specifications required by the printer. An incorrect output method is being used. Special print materials, such as thick paper, should not be printed using the top output tray (face-down). Use the rear output tray (face-up) instead. There may be debris inside the machine. Open the top cover and remove the debris. The printer prints, but the text is wrong, garbled, or incomplete. The printer cable is loose or defective. Disconnect the printer cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and printer to another computer and try a print job that you know works. Finally, try a new printer cable. The wrong printer driver was selected. Check the application's printer selection menu to ensure that your printer is selected. The software Try printing a job from another application. application is malfunctioning. The operating system is If printing from Windows (any version), exit 7 malfunctioning. to a DOS prompt and verify functionality with the following command: At a C:\ prompt, type Dir LPT1, and press Enter. (This assumes you are connected to LPT1.) Exit Windows and reboot the computer. Turn the printer off and then back on again. Pages print, but are blank. The toner cartridge is defective or out of toner. Redistribute the toner. if necessary. See page 6.4. If necessary, replace the toner cartridge. The file may have blank Check the file to ensure that it does not pages. contain blank pages. Some parts, such as the controller or the board, may be defective. Contact a service representative. SOLVING PROBLEMS 7.5