Samsung ML-2551N User Manual (ENGLISH) - Page 151

Troubleshooting PS Errors, PostScript, Advanced, Tray2, Device, option, Installed

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Troubleshooting PS Errors The following situations are PS language specific and may occur when several printer languages are being used. NOTE: To receive a printed or screen displayed message when PS errors occur, open the Print Options window and click the desired selection next to the PostScript errors section. Problem PostScript file can not be printed. "This job contains binary data..." message appears. A PS error page prints. The optional Tray2 is not selected in the driver. Possible Cause Solution The PostScript driver may not be installed. • Print a configuration page and verify that the PS version is available for printing. • Install the PostScript driver; See page B.2. The pure binary data option is not supported by the PostScript driver. Open the Properties of the PostScript driver, click on PostScript, and click on Advanced. The pure binary data option is not supported. Choose another. Print job may not be PS. Make sure that the print job is a PS job. Check to see whether the software application expected a setup or PS header file to be sent to the printer. The printer driver has not been configured to recognise the optional Tray2. Open the PostScript driver properties and set the Tray2 item of the Device option to Installed. 7.24 SOLVING PROBLEMS

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S
OLVING
P
ROBLEMS
7.
24
Troubleshooting PS Errors
The following situations are PS language specific and may occur
when several printer languages are being used.
N
OTE
:
To receive a printed or screen displayed message when PS
errors occur, open the Print Options window and click the desired
selection next to the PostScript errors section.
Problem
Possible Cause
Solution
PostScript file can
not be printed.
The PostScript driver
may not be installed.
• Print a configuration page and verify
that the PS version is available for
printing.
• Install the PostScript driver; See
page B.2.
“This job contains
binary data...”
message appears.
The pure binary data
option is not supported
by the PostScript
driver.
Open the Properties of the PostScript
driver, click on
PostScript
, and click on
Advanced
. The pure binary data
option is not supported. Choose
another.
A PS error page
prints.
Print job may not be
PS.
Make sure that the print job is a PS job.
Check to see whether the software
application expected a setup or PS
header file to be sent to the printer.
The optional Tray2
is not selected in
the driver.
The printer driver has
not been configured to
recognise the optional
Tray2.
Open the PostScript driver properties
and set the
Tray2
item of the
Device
option
to
Installed
.