ZyXEL ZyWALL ATP700 User Guide - Page 880
Enable Content Filter Category Service, Configuration > Security Service > Content Filter >
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Chapter 43 Troubleshooting I cannot update the anti-malware/IDP/application patrol/URL Threat filter/IP reputation signatures. • Make sure your Zyxel Device has the anti-malware/IDP/application patrol service registered and that the license is not expired. Purchase a new license if the license is expired. • Make sure your Zyxel Device is connected to the Internet. I cannot update the threat intelligence machine learning (TIML) signatures. • Make sure your Zyxel Device has the anti-malware service registered and that the gold security pack license is not expired. Purchase a new license if the license is expired. • Make sure your Zyxel Device is connected to the Internet. I downloaded updated anti-malware/IDP/application patrol/URL Threat filter/IP reputation signatures. Why has the Zyxel Device not re-booted yet? The Zyxel Device does not have to reboot when you upload new signatures. The content filter category service is not working. • Make sure your Zyxel Device has the content filter category service registered and that the license is not expired. Purchase a new license if the license is expired. • Make sure your Zyxel Device is connected to the Internet. • Make sure you select Enable Content Filter Category Service when you add a filter profile in the Configuration > Security Service > Content Filter > Profile > Add or Edit screen. I configured security settings but the Zyxel Device is not applying them for certain interfaces. Many security settings are usually applied to zones. Make sure you assign the interfaces to the appropriate zones. When you create an interface, there is no security applied on it until you assign it to a zone. The Zyxel Device is not applying the custom policy route I configured. The Zyxel Device checks the policy routes in the order that they are listed. So make sure that your custom policy route comes before any other routes that the traffic would also match. ZyWALL ATP Series User's Guide 880
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