ZyXEL ZyWALL ATP700 User Guide - Page 892

Chapter 43 Troubleshooting generate. If you have existing capture files you may need to set this size larger or delete existing capture files. The Zyxel Device stops the capture and generates the capture file when either the capture files reach the File Size or the time period specified in the Duration field expires. My earlier packet capture files are missing. New capture files overwrite existing files of the same name. Change the File Suffix field's setting to avoid this. IP reputation doesn't work on IPv6 addresses. At the time of writing, IP reputation is only for IPv4 addresses. See Chapter 28 Reputation Filter for more information. The SecuReporter banner keeps showing up. See SecuReporter Banner on page 759 for more information. 43.1 Resetting the Zyxel Device If you cannot access the Zyxel Device by any method, try restarting it by turning the power off and then on again. If you still cannot access the Zyxel Device by any method or you forget the administrator password(s), you can reset the Zyxel Device to its factory-default settings. Any configuration files or shell scripts that you saved on the Zyxel Device should still be available afterwards. Use the following procedure to reset the Zyxel Device to its factory-default settings. This overwrites the settings in the startup-config.conf file with the settings in the system-default.conf file. Note: This procedure removes the current configuration. 1 Make sure the SYS LED is on and not blinking. 2 Press the RESET button and hold it until the SYS LED begins to blink. (This usually takes about five seconds.) 3 Release the RESET button, and wait for the Zyxel Device to restart. You should be able to access the Zyxel Device using the default settings. ZyWALL ATP Series User's Guide 892