3Com 2102PE Phone Guide - Page 41

Using the NBX Telephone DisplayPanel, Call Logs, Directory, Personal Speed, Dials

Page 41 highlights

Using the NBX Telephone Display Panel 41 Table 10 Managing Multiple Calls on the NBX Basic Telephone (continued) Line A On hold Line B On hold Active or on On hold hold How to Manage New Calls If you have placed two calls on hold: ■ And you DO NOT hang up the handset, press Call Toggle to return to the call you most recently placed on hold. Then press Call Toggle again to return to the line you first placed on hold. ■ And you DO hang up the handset, pick up the handset to return to the call you most recently placed on hold. Then press Call Toggle to be connected to the line you first placed on hold. If a third call comes in while you have one active call and one on hold, or two calls on hold, the system forwards the third caller directly to your call coverage point. See "Setting Your Call Coverage Point" in Chapter 5 for call forwarding details. See also "Status Icons on the Basic Telephone" in Chapter 3 for the indicators in the NBX Basic telephone display panel during these calls. Using the NBX Telephone Display Panel Use the telephone display panel of the NBX Telephone to dial a number: ■ Call Logs - Logs of the most recent calls to and from your telephone (Missed Calls, Answered Calls, Dialed Calls). ■ Directory - A list of the users and their extensions on your system ■ Personal Speed Dials - A list of personal speed dial numbers that you have set in NBX NetSet > Speed Dials or System Speed Dials, the list of the system-wide speed dial numbers To access the display panel lists: 1 Pick up the handset. Press one of the scroll keys to the right of the display. On an NBX Business Telephone, press a scroll key without picking up the handset. The Speaker comes on, and you hear the dial tone briefly. 2 Use the scroll keys to move through the lists. When you see the list that you want to use, press the button under Slct (Select). 3 Use the scroll keys to move to the name or number that you want to call. Verify that the cursor is at that entry, and press the button under Slct. 4 To move back to the previous menu, press the button under Back. 5 To leave the lists entirely, press the button under Exit, or press an Access button that is programmed for Release, or hang up.

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Using the NBX Telephone Display Panel
41
See also
“Status Icons on the Basic Telephone”
in
Chapter 3
for the
indicators in the NBX Basic telephone display panel during these calls.
Using the NBX
Telephone
Display Panel
Use the telephone display panel of the NBX Telephone to dial a number:
Call Logs
— Logs of the most recent calls to and from your telephone
(Missed Calls, Answered Calls, Dialed Calls).
Directory
— A list of the users and their extensions on your system
Personal Speed
Dials
— A list of personal speed dial numbers that
you have set in
NBX NetSet > Speed Dials
or
System Speed Dials,
the list of the system-wide speed dial numbers
To access the display panel lists:
1
Pick up the handset. Press one of the scroll keys to the right of the display.
On an NBX Business Telephone, press a scroll key without picking up the
handset. The Speaker comes on, and you hear the dial tone briefly.
2
Use the scroll keys to move through the lists. When you see the list that
you want to use, press the button under
Slct
(Select).
3
Use the scroll keys to move to the name or number that you want to call.
Verify that the cursor is at that entry, and press the button under
Slct
.
4
To move back to the previous menu, press the button under
Back
.
5
To leave the lists entirely, press the button under
Exit
, or press an
Access
button that is programmed for
Release
, or hang up.
On hold
On hold
If you have placed two calls on hold:
And you DO NOT hang up the handset, press
Call Toggle to return to the call you most recently
placed on hold. Then press Call Toggle again to
return to the line you first placed on hold.
And you DO hang up the handset, pick up the
handset to return to the call you most recently
placed on hold. Then press Call Toggle to be
connected to the line you first placed on hold.
Active or on
hold
On hold
If a third call comes in while you have one active call
and one on hold, or two calls on hold, the system
forwards the third caller directly to your call
coverage point. See
“Setting Your Call Coverage
Point”
in
Chapter 5
for call forwarding details.
Table 10
Managing Multiple Calls on the NBX Basic Telephone (continued)
Line A
Line B
How to Manage New Calls