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3Com 2102PE Phone Guide - Page 57

Notice Behaviors, first, If you specify EMail for the first attempt

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Off-Site Notification 57 Notice Behaviors These tables explain how the cycle of notice behaviors depends on the method that you select for the first attempt. See the definitions as well as "Resetting the Off-Site Notification Cycle"on the next page. ■ If you specify EMail for the first attempt: Attempt 1 Method EMail and then you configure: 2 through 5 as EMail 2 through 5 as Pager 2 through 5 as VoiceMail Notice Behavior ■ You receive an e-mail notice for each voice message. ■ Each e-mail notice contains information about the voice message (like time of receipt and the number that called) and the voice message attached as a WAV file. ■ You receive an additional e-mail notice for each voice message. ■ The second e-mail notice contains no information about the voice message (like time of receipt and the number that called) and no WAV file attachment. ■ You receive a pager call for each voice message. ■ You receive a telephone call for each voice message. Follow the prompts to log in and listen to messages, or log in to the NBX NetSet utility. ■ If you specify Pager or VoiceMail for the first attempt: Attempt Method Effect 1 Pager or ■ You receive a telephone call or pager call for Voice Mail only the first new voice message. and then you configure: 2 through 5 as EMail ■ You receive an e-mail notice for only the first new voice mail message. The e-mail notice contains no information about the voice message (like time of receipt and number that called) and no WAV file attachment. 2 through 5 as Pager ■ You receive a pager call for only the first new voice message. 2 through 5 as Voice Mail ■ You receive a telephone call for only the first new voice message.

Section	Page
Contents	3
About This Guide	7
Conventions	8
Documentation	9
Comments on the Documentation	9
Getting Started	11
Setting Up Your Password and VoiceMail fortheFirst Time	11
NBX NetSet Utility	13
Starting the NBX NetSetUtility	13
Navigation and Shortcut Icons intheNBX NetSet Utility	14
Quick Reference Sheets	14
NBX Business Telephones	15
Business Telephone Buttons and Controls	16
Programmable Access Buttons on the Business Telephone	19
Default Settings	19
Status Lights for System Appearance Buttons onthe Business Telephone	20
NBX Basic Telephone	21
Basic Telephone Buttons and Controls	22
Programmable Access Buttons on the Basic Telephone	23
Status Icons on the Basic Telephone	24
NBX Voice Messaging	25
NBX Messaging Components	25
Important Considerations	26
Changing Your Password	26
Security Tips	27
Changing Your Name Announcement and Personal Greeting	27
Listening to NBX Messages	28
From Your Computer	29
From Your NBX Telephone	29
From Any Internal NBX Telephone	29
From a Remote Location	29
Information About Your Messages	30
Replying to a Message	31
Forwarding a Message	31
Creating and Sending a Message	33
Creating Personal Voice Mail Group Lists	34
Modifying or Deleting Groups	35
Marking a Message as Private or Urgent	36
Forwarding Incoming Calls to Your Call Coverage Point	36
Other Ways to Manage Your Voice Mail Messages	37
Other Kinds of Mailboxes	37
Greeting-Only Mailbox	37
Phantom Mailbox	38
Group Mailbox	38
Standard Features	39
Answering a Call	40
Answering a SecondCall	40
Using the NBX Telephone DisplayPanel	41
Tips on UsingtheLists	42
More Ways to Dial aCall	42
An InternalCall	42
An ExternalCall	43
Redialing a Call	43
Setting Your Call Coverage Point	43
Putting a Call onHold	44
Transferring a Call	45
Announced (Screened) Transfer	45
Blind Transfer	45
Direct Mail Transfer	46
Establishing a Conference Call	46
More About Conference Calls	47
Disconnecting the Last Person ThatYouCalled	48
Setting the Volume	48
Personalizing Your Telephone	49
Guidelines About Features on NBX Telephones	50
Ringer Tones	50
Speed Dials	51
Personal Speed Dials	51
System-wide SpeedDials	52
Special Case: One-Touch SpeedDials	53
Printing SpeedDialLists	54
Printing Labels for NBX Telephones	54
Off-Site Notification	55
Do Not Disturb	58
Preventing Unauthorized Use of Your Telephone	59
Telephone Locking	59
Call Permissions	60
Class of Service Override	60
Palm Integration	61
Using a Headset	61
Ending Calls When Using a Headset	62
Returning to the Headset After a LongDelay	62
Getting More from Your Telephone System	63
Listening to Your Messages in Your E-mail or Browser	64
Account (Billing) Codes	64
Caller ID	65
Internal and External Caller ID	65
Calling Line Identity Restriction (CLIR)	65
Call Pickup	66
Directed Call Pickup	67
Group Call Pickup	67
Hunt Groups and Calling Groups	68
Hunt Groups	68
Calling Groups	71
Group Membership	71
Call Park	72
Paging	73
Dialing a Call to a Remote Office	74
Using Unique Extensions	74
Using Site Codes	74
Bridged Extensions	75
Delayed Ringing	76
Pulse Dialing	76
Using a Feature Code	77
Using a Mapped Button	77
Using a Personal Speed Dial	77
Additional Applications	77
Attendant Consoles	79
NBX 1105 Attendant Console	80
Attendant Console Labels	82
Complement Attendant Software	83
Managing Calls	84
Telephone Installation, Maintenance, and Troubleshooting	85
Connecting the Telephone	85
Attaching and Adjusting the Support Bracket	86
Low-Profile and High-Profile Positions	86
Wall-Mount Position	87
Security Wall-Mount Bracket	87
Moving Your Telephone	88
Swapping Telephones	88
Cleaning Your Telephone	88
Troubleshooting Problems	89