3Com 2102PE Phone Guide - Page 44

Putting a Call onHold, Forward Call to Phone Number, Disconnect no coverage, Apply, Hold., Access

Get 3Com 2102PE - NBX Business Phone VoIP PDF manuals and user guides View all 3Com 2102PE manuals
Add to My Manuals
Save this manual to your list of manuals

Page 44 highlights

44 CHAPTER 5: STANDARD FEATURES Putting a Call on Hold 3 Select a call coverage point: ■ If you select Forward Call to Phone Number, type that number in the Phone Number field. Do not use parentheses, hyphens, or spaces. For external calls, start by entering a 9 or 8 or whatever required to access an outside line. Example: 912815551212 dials (281) 555-1212. The number that you choose may be limited by your call permissions. To view your permissions, see NBX NetSet > User Info > Call Permissions. ■ If you select Disconnect (no coverage), the system disconnects an incoming call if it is not answered after the specified number of rings. 4 Click Apply, and then click OK. ■ Calls that come in directly to your extension go to the call coverage point that you specify in the NBX NetSet utility. ■ Calls that come to your telephone through hunt groups and calling groups follow the call coverage path that your administrator sets up for the group. See "Hunt Groups and Calling Groups" in Chapter 7. On an NBX Business Telephone, press Hold. To return to the call, press the Access button on which the call arrived. On an NBX Basic Telephone: 1 Press the Hold button. 2 To return to the call, press the Call Toggle button. To put an NBX Basic Telephone call on hold to dial a second number: 1 Press the Call Toggle button to put the call on hold and then dial the second telephone number. 2 To return to the original call, press the Call Toggle button again. On the NBX Basic Telephone, if you have placed two calls on hold, how you return to the calls depends on whether you have hung up since you put the call on hold. If you place two calls on hold: ■ And you DID NOT hang up the handset, press Call Toggle to return to the call that you most recently put on hold. Then press Call Toggle again to return to the second call. ■ And you DID hang up the handset, pickup the handset to return to the call that you most recently put on hold. Then press Call Toggle to return to the second call.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
44
C
HAPTER
5: S
TANDARD
F
EATURES
3
Select a call coverage point:
■
If you select
Forward Call to Phone Number
, type that number in
the Phone Number field. Do not use parentheses, hyphens, or spaces.
For external calls, start by entering a
9
or
8
or whatever required to
access an outside line. Example:
912815551212
dials (281) 555-1212.
The number that you choose may be limited by your call permissions. To
view your permissions, see
NBX NetSet > User Info > Call Permissions
.
■
If you select
Disconnect (no coverage)
, the system disconnects an
incoming call if it is not answered after the specified number of rings.
4
Click
Apply
, and then click
OK
.
■
Calls that come in directly to your extension go to the call coverage
point that you specify in the NBX NetSet utility.
■
Calls that come to your telephone through hunt groups and calling
groups follow the call coverage path that your administrator sets up
for the group. See
“Hunt Groups and Calling Groups”
in
Chapter 7
.
Putting a Call
on Hold
On an NBX Business Telephone, press
Hold.
To return to the call, press
the
Access
button on which the call arrived.
On an NBX Basic Telephone:
1
Press the
Hold
button.
2
To return to the call, press the
Call Toggle
button.
To put an NBX Basic Telephone call on hold to dial a second number:
1
Press the
Call Toggle
button to put the call on hold and then dial the
second telephone number.
2
To return to the original call, press the
Call Toggle
button again.
On the NBX Basic Telephone, if you have placed two calls on hold, how
you return to the calls depends on whether you have hung up since you
put the call on hold.
If you place two calls on hold:
■
And you DID NOT hang up the handset, press Call Toggle to return to
the call that you most recently put on hold. Then press Call Toggle
again to return to the second call.
■
And you DID hang up the handset, pickup the handset to return to
the call that you most recently put on hold. Then press Call Toggle to
return to the second call.