3Com 2102PE Phone Guide - Page 71
Calling Groups, Group Membership, Hunt Groups and Calling Groups,
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Hunt Groups and Calling Groups 71 Calling Groups One type of hunt group is the Calling Group. Calling groups allow an incoming call to ring simultaneously on all telephones in a group, for example, a customer service group. To log in to or out of a calling group follow the steps in "Hunt Groups and Calling Groups" earlier in this chapter. Figure 5 shows an example of a calling group configuration. Figure 5 Sample Calling Group Configuration 2 1 5 3 6 4 1 Incoming Telephone Call 2 Telephone #1 3 Telephone #2 4 Telephone #3 5 After a specified number of rings (no answer) 6 Receptionist Group Membership To view the list of users that belong to a group: 1 In NBX NetSet > User Information > Hunt Group, select a group. 2 Click Details.
Hunt Groups and Calling Groups
71
Calling Groups
One type of hunt group is the
Calling Group
.
Calling groups allow an
incoming call to ring simultaneously on all telephones in a group, for
example, a customer service group. To log in to or out of a calling group
follow the steps in
“Hunt Groups and Calling Groups”
earlier in this
chapter.
Figure 5
shows an example of a calling group configuration.
Figure 5
Sample Calling Group Configuration
Group Membership
To view the list of users that belong to a group:
1
In
NBX NetSet > User Information > Hunt Group
, select a group.
2
Click
Details
.
1
Incoming Telephone Call
2
Telephone #1
3
Telephone #2
4
Telephone #3
5
After a specified number of rings (no answer)
6
Receptionist
1
2
4
3
5
6