3Com 2102PE Phone Guide - Page 64

Listening to Your Messages in Your E-mail or Browser, Account (Billing) Codes

Get 3Com 2102PE - NBX Business Phone VoIP PDF manuals and user guides View all 3Com 2102PE manuals
Add to My Manuals
Save this manual to your list of manuals

Page 64 highlights

64 CHAPTER 7: GETTING MORE FROM YOUR TELEPHONE SYSTEM Listening to Your Messages in Your E-mail or Browser (NBX 100 and SuperStack 3 NBX) You can listen to your voice mail from any computer that allows you to access your e-mail. Your e-mail software application must be IMAP-4 compliant, such as Microsoft Outlook. If you configure your first off-site notification method to send you an e-mail message when you have voice messages, the NBX system sends each voice mail message as an attachment to an e-mail message. When you delete the e-mail message that has the voice message attached, you are not deleting the voice message on the NBX system. To delete voice messages, you must access your voice mailbox. Voice mail messages are attached as sound files, so your computer must have a sound card and either speakers or headphones. See your administrator for assistance with this feature. See also "Off-Site Notification" in Chapter 6 for a discussion of off-site notification behavior. Account (Billing) Codes (NBX 100 and SuperStack 3 NBX) The Account Codes feature allows your administrator to track calls that are associated with an individual client or account. When you answer your telephone or when you dial a call, you dial a numeric account code that allows the NBX system to track time spent on the telephone with a client, perhaps to be associated with a billable account. To activate the Account Codes feature at any time before or during a call: 1 Press the Feature button and 888. 2 Dial the account code that has been assigned by your administrator, and then press the # key.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
64
C
HAPTER
7: G
ETTING
M
ORE
FROM
Y
OUR
T
ELEPHONE
S
YSTEM
Listening to Your
Messages in Your
E-mail or Browser
(NBX 100 and SuperStack 3 NBX)
You can listen to your voice mail
from any computer that allows you to access your e-mail. Your e-mail
software application must be IMAP-4 compliant, such as Microsoft
Outlook.
If you configure your first off-site notification method to send you an
e-mail message when you have voice messages, the NBX system sends
each voice mail message as an attachment to an e-mail message.
When you delete the e-mail message that has the voice message
attached, you are not deleting the voice message on the NBX system.
To delete voice messages, you must access your voice mailbox.
Voice mail messages are attached as sound files, so your computer must
have a sound card and either speakers or headphones.
See your administrator for assistance with this feature. See also
“Off-Site
Notification”
in
Chapter 6
for a discussion of off-site notification
behavior.
Account (Billing)
Codes
(NBX 100 and SuperStack 3 NBX)
The Account Codes feature allows
your administrator to track calls that are associated with an individual
client or account. When you answer your telephone or when you dial a
call, you dial a numeric account code that allows the NBX system to track
time spent on the telephone with a client, perhaps to be associated with
a billable account.
To activate the Account Codes feature at any time before or during a call:
1
Press the
Feature
button and
888
.
2
Dial the account code that has been assigned by your administrator, and
then press the
#
key.