Canon imageFORMULA P-215 Scan-tini Personal Document Scanner User Manual - Page 104
s are missing., but the scanned image does not appear on
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Problem 6 Solutions Problem 7 Solutions Problem 8 Solutions Problem 9 Solutions Documents are not scanned according to the settings configured in the scanner driver. When you scan using a job registered with CaptureOnTouch, the registered job settings have priority over the scanner driver settings. Edit existing job settings, or create a new job using the desired scanning conditions. If white lines or streaks appear in scanned images. Clean both sides of the scanner glass, and the rollers. If a sticky substance such as glue or correction fluid is found, carefully wipe with just enough pressure to clean the area where the lines appear. If the problem cannot be solved by cleaning, the internal glass may be scratched. Contact your local authorized Canon dealer. Pages are missing. Then the scanner driver's [Scanning Side] setting is [Skip blank page], documents with very little black may be unintentionally skipped. Decrease the [Set the likelihood of skipping blank page] value (see p. 59, p. 90), or select another scan mode setting such as [Simplex] or [Duplex]. If pages are skipped due to the document double feeding, see "Problem 9 Documents jam (or double-feed)". Documents jam (or double-feed). (1) If the feed roller and the separation pad have been installed correctly, clean them if necessary. (2) Proper scanning may not be possible when document pages stick together due to static electricity. Fan the documents before you load them. Problem 10 Multiple pages of scanned images cannot be saved to a single file. Depending on the file format, multiple scanned image pages cannot be saved as a single file with CaptureOnTouch Lite and CaptureOnTouch. File type JPEG, BMP, PPTX (Windows only) TIFF, PDF Processing for multiple pages Scanned images are always saved one page per file. You can save multiple pages to a single file by clicking and selecting [Save all pages as one file] in the displayed dialog box. Problem 11 Solutions All of the placed documents have been scanned, but the scanned image does not appear on the application. When [Panel-Feeding] or [Automatic Feeding] is selected as the feeding method on the scanner driver's setting screen, a scanning operation will not continue after all of the documents are fed, as the scanner awaits additional documents to be fed. You can finish the operation and send the scanned images to the application by pressing the [STOP] button on the operating panel. 104