Dell Vostro 220 Service Manual - Page 12

System Messages, Hardware Troubleshooter, Start, Help and Support

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System Messages NOTE: If the message you received is not listed in the table, see the documentation for either the operating system or the program that was running when the message appeared. ALERT! PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT CHECKPOINT [NNNN]. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS C H E C K P O I N T A N D C O N T A C T D E L L TE C H N I C A L S U P P O R T - The computer failed to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on page 137). C M O S C H E C K S U M E R R O R - Possible system board failure or RTC battery low. Replace the battery (see "Replacing the Coin-Cell Battery" on page 118). C P U F A N F A I L U R E - Processor heat sink/fan failure. Replace the heat sink/fan assembly (see "Processor Heat Sink/Fan Assembly" on page 99). H A R D - D I S K R E A D F A I L U R E - Possible hard drive failure during hard drive boot test. K E Y B O A R D F A I L U R E - Keyboard failure or keyboard cable loose (see "Keyboard Problems" on page 22). N O B O O T D E V I C E A V A I L A B L E - The system cannot detect a bootable device or partition. • If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device. • Enter the system setup program (see "System Setup Program" on page 129) and ensure that the boot sequence information is correct. N O T I M E R T I C K I N T E R R U P T - A chip on the system board might be malfunctioning or system board failure (see "System Setup Program" on page 129 for assistance). NOTICE - HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. A PARAMETER OUT OF RANGE MAY OR M A Y N O T I N D I C A T E A P O T E N T I A L H A R D D R I V E P R O B L E M . - S.M.A.R.T error, possible hard drive failure. This feature can be enabled or disabled in BIOS setup. Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected, but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. Windows® XP: 1 Click Start→ Help and Support. 12 Troubleshooting

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12
Troubleshooting
System Messages
NOTE:
If the message you received is not listed in the table, see the documentation
for either the operating system or the program that was running when the message
appeared.
A
LERT
! P
REVIOUS
ATTEMPTS
AT
BOOTING
THIS
SYSTEM
HAVE
FAILED
AT
CHECKPOINT
[
NNNN
]. F
OR
HELP
IN
RESOLVING
THIS
PROBLEM
,
PLEASE
NOTE
THIS
CHECKPOINT
AND
CONTACT
D
ELL
T
ECHNICAL
S
UPPORT
—
The computer failed to
complete the boot routine three consecutive times for the same error (see "Contacting
Dell" on page 137).
CMOS
CHECKSUM
ERROR
—
Possible system board failure or RTC battery low.
Replace the battery (see "Replacing the Coin-Cell Battery" on page 118).
CPU
FAN
FAILURE
—
Processor heat sink/fan failure. Replace the heat sink/fan
assembly (see "Processor Heat Sink/Fan Assembly" on page 99).
H
ARD
-
DISK
READ
FAILURE
—
Possible hard drive failure during hard drive boot test.
K
EYBOARD
FAILURE
—
Keyboard failure or keyboard cable loose (see "Keyboard
Problems" on page 22).
N
O
BOOT
DEVICE
AVAILABLE
—
The system cannot detect a bootable device or
partition.
• If the hard drive is your boot device, ensure that the cables are connected and that
the drive is installed properly and partitioned as a boot device.
• Enter the system setup program (see "System Setup Program" on page 129)
and
ensure that the boot sequence information is correct.
N
O
TIMER
TICK
INTERRUPT
—
A chip on the system board might be malfunctioning
or system board failure (see
"System Setup Program
" on page 129 for assistance).
NOTICE – H
ARD
D
RIVE
SELF MONITORING SYSTEM
HAS
REPORTED
THAT
A
PARAMETER
HAS
EXCEEDED
ITS
NORMAL
OPERATING
RANGE
. D
ELL
RECOMMENDS
THAT
YOU
BACK
UP
YOUR
DATA
REGULARLY
. A
PARAMETER
OUT
OF
RANGE
MAY
OR
MAY
NOT
INDICATE
A
POTENTIAL
HARD
DRIVE
PROBLEM
.—
S.M.A.R.T error,
possible hard drive failure. This feature can be enabled or disabled in BIOS setup.
Hardware Troubleshooter
If a device is either not detected during the operating system setup or is
detected, but incorrectly configured, you can use the Hardware
Troubleshooter to resolve the incompatibility.
Windows
®
XP:
1
Click
Start
→
Help and Support
.