Dell Vostro 220 Service Manual - Page 22

Keyboard Problems

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NOTE: Your computer supports only IEEE 1394a standard. ENSURE THAT THE CABLE FOR THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO THE DEVICE AND INTO THE CONNECTOR ON THE COMPUTER E N S U R E T H A T T H E I E E E 1 3 9 4 D E V I C E I S E N A B L E D I N S YS T E M S E T U P - See "System Setup Program" on page 129 for assistance. ENSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS - Windows XP: 1 Click Start and click Control Panel. 2 Under Pick a Category, click Performance and Maintenance→ System→ System Properties → Hardware→ Device Manager. Windows Vista: 1 Click Start → Control Panel→ Hardware and Sound. 2 Click Device Manager. If your IEEE 1394 device is listed, Windows recognizes the device. I F Y O U H A V E P R O B L E M S W I T H A D E L L I E E E 1 3 9 4 D E V I C E - Contact Dell (see "Contacting Dell" on page 137). IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL - Contact the IEEE 1394 device manufacturer. Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CHECK THE KEYBOARD CABLE - • Ensure that the keyboard cable is firmly connected to the computer. • Shut down the computer (see "Before Working on Your Computer" on page 35), reconnect the keyboard cable as shown on the setup diagram for your computer, and then restart the computer. • Ensure that the cable is not damaged or frayed and check cable connectors for bent or broken pins. Straighten any bent pins. • Remove any keyboard extension cables and connect the keyboard directly to the computer. TE S T T H E K E Y B O A R D - Connect a properly working keyboard to the computer, and 22 Troubleshooting

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22
Troubleshooting
NOTE:
Your computer supports only IEEE 1394a standard.
E
NSURE
THAT
THE
CABLE
FOR
THE
IEEE 1394
DEVICE
IS
PROPERLY
INSERTED
INTO
THE
DEVICE
AND
INTO
THE
CONNECTOR
ON
THE
COMPUTER
E
NSURE
THAT
THE
IEEE 1394
DEVICE
IS
ENABLED
IN
SYSTEM
SETUP
—
See
"System Setup Program" on page 129 for assistance.
E
NSURE
THAT
THE
IEEE 1394
DEVICE
IS
RECOGNIZED
BY
W
INDOWS
—
Windows XP
:
1
Click
Start and click
Control Panel
.
2
Under
Pick a Category
, click
Performance and Maintenance
→
System
→
System
Properties
→
Hardware
→
Device Manager
.
Windows Vista
:
1
Click
Start
→
Control Panel
→
Hardware and Sound
.
2
Click
Device Manager.
If your IEEE 1394 device is listed, Windows recognizes the device.
I
F
YOU
HAVE
PROBLEMS
WITH
A
D
ELL
IEEE 1394
DEVICE
—
Contact Dell (see
"Contacting Dell" on page 137).
I
F
YOU
HAVE
PROBLEMS
WITH
AN
IEEE 1394
DEVICE
NOT
PROVIDED
BY
D
ELL
—
Contact the IEEE 1394 device manufacturer.
Keyboard Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.
C
HECK
THE
KEYBOARD
CABLE
—
•
Ensure that the keyboard cable is firmly connected to the computer.
•
Shut down the computer (see "Before Working on Your Computer" on page35),
reconnect the keyboard cable as shown on the setup diagram for your computer, and
then restart the computer.
•
Ensure that the cable is not damaged or frayed and check cable connectors for bent or
broken pins. Straighten any bent pins.
•
Remove any keyboard extension cables and connect the keyboard directly to the
computer.
T
EST
THE
KEYBOARD
—
Connect a properly working keyboard to the computer, and