Dell Vostro 220 Service Manual - Page 17

Custom Test, Symptom Tree

Page 17 highlights

Option Express Test Extended Test Custom Test Symptom Tree Function Performs a quick test of devices in the system. This typically can take 10 to 20 minutes. NOTE: The Express Test requires no interaction on your part. Run Express Test first to increase the possibility of tracing a problem quickly. Performs a thorough check of devices in the system. This typically can take an hour or more. NOTE: The Extended Test periodically requires your input to answer specific questions. Use to test a specific device or customize the tests to be run. This option allows you to select tests based on a symptom of the problem you are having. This option lists the most common symptoms. NOTE: It is recommended that you select Extended Test to perform a more thorough check of devices in the computer. For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" on page 137). NOTE: When contacting Dell support, have your Service Tag ready. The Service Tag for your computer is located at the top of each test screen. The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option: Tab Results Function Displays the results of the test and any error conditions encountered. Troubleshooting 17

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Troubleshooting
17
NOTE:
It is recommended that you select
Extended Test
to perform a more
thorough check of devices in the computer.
For any problem encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description exactly as it appears and follow the instructions on the
screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell"
on page 137).
NOTE:
When contacting Dell support, have your Service Tag ready. The Service
Tag for your computer is located at the top of each test screen.
The following tabs provide additional information for tests run from the
Custom Test
or
Symptom Tree
option:
Option
Function
Express Test
Performs a quick test of devices in the
system. This typically can take 10 to 20
minutes.
NOTE:
The Express Test requires no interaction on your
part. Run Express Test first to increase the possibility of
tracing a problem quickly.
Extended Test
Performs a thorough check of devices in
the system. This typically can take an
hour or more.
NOTE:
The Extended Test periodically requires your input
to answer specific questions.
Custom Test
Use to test a specific device or
customize the tests to be run.
Symptom Tree
This option allows you to select tests
based on a symptom of the problem you
are having. This option lists the most
common symptoms.
Tab
Function
Results
Displays the results of the test
and any error conditions
encountered.