HP 5940 User Guide - Page 85

Ink smears Follow these guidelines if ink smears appear on the back of the photos, or if the paper sticks together: ● Use an HP photo paper. ● Verify that the photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it the opposite direction of the curl until the paper lies flat. If the paper is not curled, then follow these steps: 1. Open the Printer Properties dialog box. 2. Click the Advanced tab. 3. Click Document Options, and then click Printer Features. 4. Click Dry Time, then select Change in the drop-down list, and then click the Change button. A Dry Time slider appears. 5. Move the Dry Time slider toward More, and then click OK. 6. Click Ink Volume, then select Change in the drop-down list, and then click the Change button. An Ink Volume slider appears. 7. Move the Ink Volume slider toward Light, and then click OK. Note The colors in the image might become lighter. 8. Click OK. If the problem persists, try the following steps: 1. Remove the photo paper, and then load plain paper in the In tray. 2. Press and hold down the Print Cancel button until the printer starts printing a self- test page, and then release the button. 3. Repeat step 2 until the self-test page contains no ink smears. Part of the photo is faded If part of the photo is faded, follow these guidelines. Photo has unwanted border If the photo has an unwanted border, follow these guidelines. Part of the photo is faded Fading can occur on different parts of a photo. User's guide 83