HP ProLiant 2500 Compaq ProLiant 2500 Family of Servers Maintenance and Servic
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- HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 1
. All rights reserved. Printed in the U.S.A. Compaq, ProLiant, Compaq Insight Manager, NetFlex, ROMPaq, SmartStart, and QuickFind Registered U.S. Patent and Trademark Office. MAINTENANCE AND SERVICE GUIDE Compaq ProLiant 2500 Family of Servers First Edition (October 1996) Part Number 281834-001 - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 2
2-11 Removable Media Storage Devices 2-12 Hot-Pluggable Hard Drives 2-14 Important Guidelines For Replacing Hot-Pluggable Hard Drives 2-14 Replacing Hot-Pluggable Hard Drives 2-16 Replacing Non-Hot-Pluggable Hard Drives 2-17 Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 3
(DIAGS 3-13 Drive Array Advanced Diagnostics (DAAD 3-25 Starting DAAD 3-26 DAAD Diagnostic Messages 3-26 Rapid Recovery Services 3-38 Automatic Server Recovery 3-38 Configuring the Server for Automatic Server Recovery (ASR 3-40 Server Health Logs 3-42 System Configuration History Files 3-45 - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 4
Operating Specifications System Unit ...5-2 Power Supply ...5-4 DIMM Memory...5-5 19-Inch Rack ...5-5 Internal Diskette Drives 5-6 CD-ROM Drive...5-7 Tray Load CD-ROM Drive Ring Cable (STP 5-17 Token Ring Cable (UTP 5-17 Index Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 5
viii Contents - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 6
of data. IMPORTANT: Text set off in this manner presents clarifying information or specific instructions. NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information. Technician Notes Compaq Proliant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 7
your system, you operation, plug the AC power cord into a properly grounded AC outlet only. Locating Additional Information The following documentation is available to support these products: s User Documentation s Compaq Service Quick Reference Guide s Service Training Guides s Compaq Service - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 8
list for the Compaq ProLiant 2500 Family of Servers. Mechanical Parts Exploded View 3 10 14 19 1 9 6 4 7 7 7 2 16 12 12 5 8 9 9 Figure 1-1.Exploded View of the Compaq ProLiant 2500 and 2500R Server Mechanical Parts Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 9
1-2 Illustrated Parts Catalog System Components Exploded View 13 52 30 1 20 11 24 26 27 22 28 29 25 48 53 23 50 47 21 33 40 42 43 Cassette Open/Close Drive Step Write Protect DC 44 35 36 37 38 7 39 Figure 1-2.Exploded View of the Compaq ProLiant 2500 and 2500R Server System - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 10
Hot-Pluggable Drive Cage w/ Backplane Board (Duplexed) 271932-001 18 Non-Hot-Pluggable Drive Cage (Compaq ProLiant 2500 271922-001 only) 19 Key-Lock Assembly 148725-001 20 System I/O Board Tray Assembly 271953-001 Continued Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 11
Parts List - Compaq ProLiant 2500 and 2500R Servers Continued Item Description Spares Part # SYSTEM COMPONENTS 21 Power Supply 271916-001 BOARDS 22 Processor Power Module 23 System I/O and Processor Backplane Board 24 P6/200 MHz Board Tray 25 P6/200 MHz Processor Chip with Heatsink MEMORY - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 12
* 160648-113 * 160648-114 * 160648-115 * 160648-116 * 160648-117 * 160648-118 * 160648-120 * 160648-121 * 160648-122 * 160648-123 * 160648-124 * 160648-129 * Continued Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 13
1-6 Illustrated Parts Catalog Spares Parts List - Compaq ProLiant 2500 and 2500R Servers Continued Item Description Spares Part # MISCELLANEOUS 78 Miscellaneous Hardware Kit 79 System ROMpaq 80 Option ROMpaq 81 System I/O Battery 82 Compaq SmartStart CD 83 Compaq Systems Reference Library CD - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 14
operate properly. To service Compaq ProLiant 2500 and 2500R Servers, you might need: s Torx T-15 screwdriver s From the Compaq SmartStart and Support Software CD: t System Configuration Utility software t Drive Array Advanced Diagnostics software t Diagnostics software The Compaq ProLiant 2500 - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 15
leads or circuitry. s Always place drives PCB assembly side down on the foam. s Use conductive field service tools. Symbols in Equipment WARNING: the presence of electrical shock hazards. Enclosed area contains no operator serviceable parts. To avoid risk of injury from electrical shock hazards, do - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 16
: High voltage present. Extreme care must be taken when running the Compaq ProLiant 2500 Server without the system unit cover on. MSG005.EPS Figure 2-1. Opening Front Bezel Door 1. Unlock the front bezel and swing open the door. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 17
2-4 Removal and Replacement Procedures MSG036.EPS Figure 2-2.Removing the Front Bezel Door 2. Lift and remove the door. Reverse steps 1 to 2 to replace the front bezel door. - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 18
the Server from the Rack 1. Unscrew the front panel thumb screws to release the server from the rack. 2. Using the handles, pull the server out from the rack to the locked position. MSG053.EPS Figure 2-4. Removing Front Bezel Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 19
Access Panel On the Compaq ProLiant 2500 Server, the large access panel is the side panel. On the Compaq ProLiant 2500R Server, the large access panel is the top panel. Compaq ProLiant 2500 MSG006.EPS Figure 2-5.Removing the Large Access Panel from the Compaq ProLiant 2500 1. Unlock and open the - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 20
large access panel removed. The large access panel is an integral part of the cooling system and removing it while the system is running may adversely affect data integrity. Reverse steps 1 to 5 to replace the large access panel. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 21
I/O board tray assembly, the processor tray assembly, or the system I/O fan. MSG039.eps 1 Figure 2-7.Removing Three Security Screws 1. If the computer is ON, turn it OFF and disconnect the power cord. 2. Disconnect any other external equipment connected to the computer. 3. Remove the large access - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 22
small access panel removed. The small access panel is an integral part of the cooling system and removing it while the system is running may adversely affect data integrity. Reverse steps 1 to 4 to replace the small access panel. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 23
Procedures Compaq ProLiant 2500R MSG055.EPS Figure 2-9.Removing the Small Access Panel from the Compaq ProLiant 2500R 1. Pull the server out operate the server with the small access panel removed. The small access panel is an integral part of the cooling system and removing it while the system - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 24
-Hot-Pluggable Hard Drive Bays Hot-Pluggable A B C D 1010 Removable Media Area Duplexed Hot-Pluggable Hard Drive Bays Non-Pluggable MSG025.EPS Duplexed Hot-Pluggable Figure 2-10. Mass Storage Device Locations and Bay Numbers Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 25
storage devices and their supported locations. Table 2-1 Removable Media Bay Configurations Mass Storage Device 1.44-MB, 3.5" Diskette Drive 1.2-MB, 5.25" Diskette Drive 2/8-GB DAT (Digital Audio Tape) Drive 525-MB ACA Tape Drive CD-ROM Drive 4/16-GB TurboDAT Drive 1.2-GB Tape Drive 4/16-GB DAT - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 26
Device from the Removable Media Area 1. Remove the large access panel. 2. Disconnect the power and signal cables from the rear of the storage device. 3. Tower units - open . Reverse steps 1 to 4 to replace a mass storage device. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 27
used in combination with the integrated Wide-Ultra SCSI Controller can be replaced while the power is on. NOTE: It is not necessary to set the SCSI ID jumpers on a Compaq replacement hot-pluggable hard drive. The SCSI ID is set automatically by the backplane board and the hotpluggable tray (to - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 28
PRESS F2 TO BOOT THE SYSTEM AND NOT REBUILD THE DRIVE(S). CAUTION: Pressing F2 will cause permanent data loss to the entire logical drive. Press F2 only if all of the drives have been replaced or if complete data loss is desired. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 29
the front bezel door and can hold up to four or five third-height hot-pluggable hard drives, depending on the optional drive cage. C B A MSG030.EPS Figure 2-13. Removing a Hot-Pluggable Hard Drive 1. Press the releases on the ejector levers [A] and swing levers out [B] as shown. This will pull the - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 30
the drive and slide the drive out. Reverse steps 1 to 3 to replace a non-hot-pluggable hard drive. IMPORTANT: Ensure that the SCSI ID setting on the replaced nonhot-pluggable drive matches the SCSI ID setting on the removed drive. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 31
be internal (within the server) or in an external storage system, but not both. A configuration with both internal and external SCSI hard drives requires more than one single-channel SCSI controller. A multi-channel controller, such as the Compaq SMART-2 Array Controller, supports both internal and - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 32
2-19 Figure 2-16. Diskette Drive Cable (Spares Part No. 271928-001) Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 33
2-20 Removal and Replacement Procedures Cable Diagram for IDE/CD-ROM 271936-001 COMPACT Figure 2-17. IDE/CD-ROM Cable (Spares Part No. 271936-001) Cable Diagram for Hot-Pluggable Drive Cages 271937-001 MSG037.EPS Figure 2-18. Wide SCSI Cables (Hot-pluggable) (Spares Part No. 271937-001) - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 34
Part No. 271954-001) Cable Diagram for Duplexed Hot-Pluggable Hard Drives To SCSI Controller Board 271937-001 (18") 271937-001 (36") MSG049.EPS Figure 2-20. Cables for Duplexed Hot-Pluggable Hard Drives (Spares Part No. 271937-001) Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 35
2-22 Removal and Replacement Procedures Processor Tray Assembly A C B MSG008.EPS Figure 2-21. Removing the Processor Tray Assembly 1. If installed, remove the security screw. 2. Lift the catch on the release lever [A] and swing the lever out [B] to unlock the processor tray assembly. 3. Pull out - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 36
with Hot-Pluggable Drive Backplane Board MSG035.EPS Figure 2-22. Removing the Cables from the Hot-Pluggable Drive Backplane Board 1. Remove the large access panel. 2. Disconnect the signal and power cables from the backplane board. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 37
2-24 Removal and Replacement Procedures MSG003EPS Figure 2-23. Removing the Drive Cage 3. Label and remove all hard drives from the drive cage. CAUTION: Be sure to label the drives before removing them so that they can be replaced in their original positions. Failure to do so will result in - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 38
(refer to "System I/O Board Tray Assembly" later in this document). 4. Disconnect the signal and power cables for the processor backplane board. MSG034.EPS Figure 2-25. Removing the System I/O and Processor Backplane Board Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 39
backplane board over, and lift it off. Reverse steps 1 to 6 to replace the system I/O and processor backplane board. Memory The Compaq ProLiant 2500 and 2500R Servers come standard with 32 megabytes of memory. Memory can be expanded to a maximum of 1.024 gigabytes by installing 60-ns or faster EDO - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 40
-compatible DIMMs may adversely affect data integrity. NOTE: The specific DIMM bit pattern required to support error checking and correcting (ECC) memory is based on the parity scheme; one byte data, 4 64 MB 128 MB 128 MB 256 MB Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 41
security screw. 3. Disconnect all cables from expansion boards. 4. Press down the catch on the release lever [A] and swing the lever out [B] to unlock the system I/O board tray assembly. 5. Pull out the tray [C]. 6. Remove all expansion boards from the assembly. Reverse steps 1 to 6 to replace the - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 42
on the processor board. MSG040.EPS Figure 2-29. Removing the Processor Power Module 1. If installed, remove the security screw for the processor tray assembly. 2. Slide out the processor tray assembly from the rear of the unit. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 43
2-30 Removal and Replacement Procedures 3. Turn over the tray assembly. 4. Lift out the module. Reverse steps 1 to 4 to replace the processor power module. Processor Chip MSG051.EPS A B C Figure 2-30. Removing the Heat Sink 1. If installed, remove the security screw for the processor tray - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 44
2-31 MSG052a.EPS Figure 2-31. Removing a Processor Chip Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 45
processor tray assembly. 2. Slide out the processor tray assembly from the rear of the unit. 3. Remove memory modules and install them on the new processor tray assembly. 4. Remove the processor power module and install it on the new processor tray assembly. 5. Remove the processor chip and install - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 46
latch [A] and open the latch toward the rear of the expansion slot cage [B]. 3. Pull out expansion board [C]. Reverse steps 1 to 3 to replace the expansion board. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 47
2-34 Removal and Replacement Procedures Power Supply MSG024.EPS B C D A Figure 2-33.Removing the Power Switch 1. Remove the large access panel. 2. Disconnect all power connectors from boards and/or peripheral devices. 3. Remove the retaining screw from the power switch bracket [A]. 4. Press the - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 48
. IMPORTANT: When replacing the power supply, make sure that the power switch cable is properly threaded through the bracket's strain relief as shown in Figure 2-35. Figure 2-35. Power Supply Switch Cable Strain Relief Bracket Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 49
2-36 Removal and Replacement Procedures Miscellaneous Parts System I/O Fan MSG047.EPS A B C Figure 2-36. Removing the System I/O Fan 1. Remove the small access panel. 2. Turn the thumbscrew [A] to loosen the system I/O fan. 3. Tilt the system I/O fan [B] and pull it out. 4. Disconnect the fan - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 50
pull out the processor fan [B]. MSG015A.EPS Figure 2-38. Removing the Processor Fan 3. Disconnect the fan cable. Reverse steps 1 to 3 to replace the processor fan. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 51
2-38 Removal and Replacement Procedures - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 52
expansion boards if necessary. 3. Connect the battery cable to the b attery header on the system I/O board. 4. Move the jumper on connector E2 from pins 1 and 2 to pins battery/clock modules supplied by Compaq Computer Corporation. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 53
does not exist.) Then select the utilities from the menu. t The System Configuration Utility is available under System Configuration menu. t The Array Configuration Utility is available under the System Configuration menu. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 54
the instructions on the screen. s Run the Utilities from the Compaq SmartStart and Support Software CD. You can run some utilities directly from the Compaq SmartStart and Support Software CD. To run these utilities: 1. Boot the Compaq SmartStart and Support Software CD. 2. From the Compaq System - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 55
Run Diagnostics. Replace failed assembly as indicated. Run Diagnostics. Replace failed assembly as indicated or contact your service provider. Run Diagnostics. Replace failed assembly as indicated or contact your service provider. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 56
Diagnostic Tools 102-System Board Failure None 104-ASR Timer Failure 162-System Options Not Set None 2S DMA, timers, etc. System board failure. Configuration incorrect. Replace the system board. Run the Compaq System Configuration Utility. Run Diagnostics. Run the System Configuration Utility - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 57
Utility and correct. Run the System Configuration Utility and correct. Run the System Configuration Utility and correct. Run the System Configuration Utility and correct. Run the System Configuration Utility and correct. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 58
None None Processor type or step does not match configuration memory. A board was installed that has a different revision date. RAM failure. RAM failure. Run the System Configuration Utility and correct. Run the System Configuration Utility and correct. Run Diagnostics. Run Diagnostics. Continued - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 59
failed processor. Replace cache with 256K cache. Install processor in the slot indicated or run the System Configuration Utility to remove the processor from the .CFG file. Turn off the computer, then reconnect the keyboard. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 60
Error None None 303-Keyboard Controller Error None Keyboard failure. Replace the keyboard. Keyboard failure. (ZZ represents the Keyboard Scan Code.) System board, keyboard, or mouse controller failure. 1. A key is stuck. Try to free it. 2. Replace the keyboard. Check with your Authorized - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 61
. 3. Replace the system board. Run the System Configuration Utility to set diskette type correctly. Run the System Configuration Utility and correct. 1. Run the System Configuration Utility and correct. 2. Replace the coprocessor. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 62
1 2S Address Assignment Conflict 1152-Com Port 2, 3, 2S or 4 Address Assignment Conflict Both external and internal serial ports are assigned to COM1. Run the System Configuration Utility and correct. Both external and internal serial ports are assigned to COM2, COM3 or COM4. Run the - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 63
Utility and correct. Run the System Configuration Utility and correct. Run the System Configuration Utility and correct. Run the System Configuration Utility and correct. Run the System Configuration Utility and correct. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 64
Assignment Conflict None None Internal and external hard drive controllers are both assigned to the primary address. Address Assignment Conflict. Internal and external hard drive controllers are both assigned to the secondary address. Run the System Configuration Utility and correct. Run the - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 65
following drive replacement whenever data must be restored from backup. Run Diagnostics. Replace failed assembly as indicated or contact your service provider. Run Diagnostics. Replace failed assembly as indicated or contact your service provider. Compaq ProLiant 2500 Family of Servers Maintenance - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 66
1785-Drive Array not Configured None None Hard disk drive circuitry error. Defective drive and/or cables. Configuration error. Run Diagnostics. Replace failed assembly as indicated or contact your service provider. Check for loose cables. Replace defective drive X and/or cable(s). Run the System - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 67
loose cables. 3. Replace defective cables. Reinstall the drives correctly as indicated. Press F1 to restart the computer with the drive array disabled. -OrPress F2 to use the drives as configured and lose all the data on them. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 68
1788 error message might also be displayed inadvertently due to a bad power cable connection to the drive or by noise on the data cable. If this message was due to a bad power cable connection, but not due to an incorrect drive replacement, repair the connection and press F2. -OrIf this message was - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 69
Utility and Diagnostics and correct. Run the System Configuration Utility and Diagnostics and correct. No action necessary; no data has been lost. Perform orderly system shutdowns to avoid data remaining in the Array Accelerator. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 70
Tools 1793-Drive Array Array Accelerator Battery Depleted Data Lost (Error message 1794 also displays.) None This indicates that while the system was in use, power was interrupted while data was in the Array Accelerator memory. Array Accelerator batteries failed. Data in Array Accelerator has - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 71
clear the data in the Array Accelerator. 1. Check that the Array Accelerator is properly seated. 2. Run the System Configuration Utility to re-configure the array controller without the Array Accelerator. Enable Array Accelerator. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 72
3-20 Diagnostic Tools 1798-Drive Array Array Accelerator Write Error Occurred. Array Accelerator is disabled. None Hard parity error while writing data to posted writes memory. Enable Array Accelerator. Continued - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 73
. Action Press F1 to continue with logical drives disabled or F2 to accept data loss and re-enable logical drive. Check fans. Press F10 to run System Configuration Utility. Move bridge card to slot 4, 5, or 6. Press the F1 key. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 74
Recommended Action column lists the steps necessary to correct the problem. After completing each step, run the Diagnostics program to disable the power-on password by using the Password Disable switch on the system board. 6. When instructed by Diagnostics, install a loopback plug (Part Number - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 75
CPU test failed DMA page CMOS RAM test system board and retest. 1. Verify the speaker connection and retest. 2. Replace the speaker and retest. 3. Replace the system board and retest. Replace the system board and retest. Continued Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 76
the processor board and retest. 6. Replace the system board and retest. Error Code 200-xx 201-xx 202-xx 203-xx 204-xx 205-xx 206-xx 210-xx Table 3-3 Memory Test Error Codes Description Recommended Action Invalid memory configuration Reinsert memory modules in correct location and retest - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 77
. 4. Check the switch on the Serial/Parallel Interface board (if applicable) and retest. 5. Replace the Serial/Parallel Interface board (if applicable) and retest. 6. Replace the system board and retest. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 78
retest. 2. Replace the Advanced VGA board and retest. 3. Replace the system board and retest. Video 320 x 200 mode color set 0 test failed Video 320 x 200 mode color set 1 test failed Video 640 x 200 mode test failed Video screen memory page test failed Video gray scale test failed Video white - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 79
the diskette power and signal cables Diskette speed test failed and retest. Diskette wrap test failed 3. Replace the diskette drive Diskette write Replace monochrome board and retest. 4. Replace the system board and retest. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 80
settings on the Serial/Parallel Interface board (if applicable) and retest. 2. Replace the Serial/Parallel Interface board (if applicable) and retest. 3. Replace the system board and retest. Error Code 1201-xx 1202-xx 1203-xx 1204-xx 1206-xx 1210-xx Table 3-10 Modem Communications Test Error Codes - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 81
. Fixed disk drive power mode test failed Drive Monitoring failed Invalid fixed disk drive type failed * Error Checking and Correcting Error Code Table 3-12 CD-ROM Drive Test Error Codes Description Recommended Action Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 82
xx 1803-xx 1805-xx 1806-xx 1808-xx 1823-xx CD-ROM ID failed CD-ROM Power failed CD-ROM Read failed CD-ROM SA/Media failed CD-ROM Controller failed CD-ROM ). 4. Replace the tape adapter board (if applicable) and retest. 5. Replace the CD-ROM drive and retest. 6. Replace the system board and retest. - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 83
cable and retest. 3. Check the switch settings on the adapter board (if applicable). 4. Replace the tape adapter board (if applicable) and retest. 5. Replace the tape drive and retest. 6. Replace the system board and retest. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 84
and retest. Video 40 x 25 mode test failed 4. Replace the system board Video 320 x 320 mode color set 0 test and retest. failed Video 320 x 320 mode color set 1 test failed Video 640 x 200 mode test failed Video screen memory page test failed Video gray scale test failed Video white screen - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 85
Advanced VGA Data Path Test Advanced VGA DAC Test The following steps apply to error codes 2458-xx through 2480-xx: 1. Run Setup. 2. Replace the system board and retest. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 86
3-34 Diagnostic Tools Error Code 6000-xx 6001-xx 6002-xx 6014-xx 6016-xx 6028-xx 6029-xx 6089-xx Table 3-15 NetFlex-2 ENET-TR Controller and NetFlex-2 Token Ring Controller Test Error Codes Description Network card ID failed Network card setup failed Network card transmit failed Network card - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 87
Integrated Modem and retest for error codes 7000-51 through 7000-57. Replace the Server Manager/R board Voice ROM for 7000-61 and 7000-62 error codes. Replace the Server Manager/R board battery for 7000-78 and 7000-79 error codes. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 88
device and retest. 2. Replace the system board and retest. Drive Array Advanced Diagnostics (DAAD) Drive Array Advanced Diagnostics (DAAD) is a DOS-based tool designed to run on all Compaq products that contain a Smart SCSI Array Controller using Fast-SCSI-2 Drives. The error messages and codes - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 89
select the Diagnosis button. If DAAD found no problems, a message, "No Problems Detected," will display. Accelerator board not detected The array controller board did not detect the presence of a configured array accelerator board. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 90
to run the Compaq System Configuration Utility and disable the array accelerator board to get this message off the screen. Accelerator error log This is a list of the last 32 parity errors on transfers between the array controller board transfer buffer and memory on the array accelerator board. The - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 91
Board not attached The array controller board has been configured for use with an array accelerator board, but one is currently not attached. Locate the original array accelerator board and attach it to the array controller board. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 92
is no board in this slot. Either a board has been removed from the system or a board has been placed in the wrong slot. Place the array controller in the proper slot or run the System Configuration Utility to reconfigure nonvolatile RAM to reflect the removal or new position. Compatibility port - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 93
. Nonvolatile RAM may not be present (unconfigured) or the signature present in nonvolatile RAM may not match the signature on the controller. Run the System Configuration Utility to configure the controller and nonvolatile RAM. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 94
have been disabled by the issuing of the Accelerator Disable command. This occurred because of an operating system device driver. Restart the system. Run the System Configuration Utility to reinitialize the array accelerator board. Drive (bay) X needs replacing (DAAD Error 102) The 210-megabyte hard - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 95
drive. If there were multiple errors, this drive may need to be replaced. FYI: Drive (bay) X is non-Compaq supplied The installed drive was not supplied by Compaq. If problems exist with this drive, replace it with a Compaq drive. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 96
the controller and nonvolatile RAM. Insufficient adapter resources The adapter does not have sufficient resources to perform operations to the array accelerator board. Drive rebuild may be occurring. Operate the system without the array accelerator board until the drive rebuild completes. Less than - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 97
levels and it has shut down to avoid damage. Check the fans and the operating environment. Logical Drive X status = OVERHEATING The temperature of the Intelligent Array Expansion System drives is beyond safe operating levels. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 98
3-46 Diagnostic Tools Check the fans and the operating environment. - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 99
Utility to configure the board. Physical Drive (bay) X error occurred This message displays detailed information on any drive errors that were returned to DAAD while issuing drive commands. Check for other error conditions. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 100
X has loose cable The array controller could not communicate with this drive at power-up. This drive has not previously failed. Check all cable connections first. The cables could be bad, loose, or disconnected. Turn on the system and attempt to reconnect data/power cable to the drive. If this does - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 101
for the latest version of DAAD. Warning bit detected A monitor and performance threshold violation may have occurred. The status of a logical drive may not be OK. Check the other error messages for an indication of the problem. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 102
The Compaq ProLiant provides rapid recovery services for diagnosing and recovering from errors. These tools are available for local and remote diagnosis and recovery. The following topics are discussed here: s Automatic Server Recovery (ASR) s Server Health Logs s System Configuration History Files - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 103
to remotely run the Compaq Utilities to identify the source of the fault | OR | Local Server Administrator runs Compaq Utilities from Server console to identify the source of the fault Figure 3-1.Automatic Server Recovery Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 104
recovery cycles exceeds the retry limit, the Server will log an error to the Critical Error Log and continue to boot the Compaq Utilities from the hard drive. The requirements to use this level of the ASR feature are: s Operating System with ASR support s ASR configured to load the operating system - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 105
select an Administrator Password (an option in the System Configuration Utility). During attended ASR (local or remote), you must enter this Administrator Password before any modifications can be made to the Server configuration. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 106
errors that typically cause the system to fail. This information helps you quickly identify and correct the problem, minimizing downtime. The log can be viewed through Inspect Utility, Diagnostics Utility, Compaq Insight Manager or the optional Server Manager/R. The Diagnostics Utility either - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 107
History Table Some errors can be resolved by reviewing changes to the Compaq ProLiant configuration. The Server has an Automatic Revision Tracking (ART) feature that helps you review recent changes to the Server's configuration. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 108
Table is stored in nonvolatile RAM and is accessed through Diagnostics, Inspect, Compaq Insight Manager, and the optional Compaq Server Manager/R. The Revision History Table feature allows precise identification of the components in a server. The table is updated when the system ROM detects a board - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 109
that the system can be upgraded to. This procedure is the same for both system and option ROMPaq utilities. CAUTION: Do not turn the power off during a firmware upgrade. A loss of power during upgrade may corrupt the upgrade. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 110
. System I/O Board Switch SW1 is a six-position switchbank (S1-S6) that controls the security features and configuration of the computer. SW1 MSG046.EPS Figure 4-1.Location of Compaq ProLiant 2500 and 2500R System I/O Board Switch Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 111
Boot Feature Enable 5 Power-On Password Defeat 6 Configuration Memory Clear Set to ON Disables the integrated video controller. Disables configuration changes. Default for Compaq ProLiant 2500R. System is installed in a rack chassis. Enables system booting from the diskette drive regardless - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 112
Pentium Pro Processor Board Switches The following section defines the functions for switchbanks 1 to 3 on the processor board. The default positions are indicated in Table 4-2. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 113
/270 ON MHz 60 MHz /300 ON MHz 60 MHz /330 ON MHz 66 MHz /133 ON MHz 66 MHz /166 ON MHz 66 MHz /200 ON MHz (default) 66 MHz /233 ON MHz 66 MHz /266 ON MHz 66 MHz /300 ON MHz 66 MHz /333 ON MHz 66 MHz - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 114
Settings for SCSI ID Bit 2 Bit 1 Bit 0 Device in Drive Bay SCSI ID ID2 ID1 ID0 6 6 ON ON OFF 5 5 ON OFF ON NOTE: SCSI IDs for bays 0-4 are preset to 0-4 respectively. No two devices can have the same SCSI ID. Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 115
bay. Figure 4-3 shows the physical locations of jumpers ID2, ID1, and ID0 on supported options. Table 4-4 Jumper Settings for SCSI ID Bit 2 Bit 1 Bit 0 Device in Drive Bay SCSI ID ID2 ID1 ID0 5 5 ON OFF ON 4 4 ON OFF OFF NOTE: SCSI IDs for bays 0-3 are preset to 0-3 respectively - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 116
3 4 5 6 7 8 2 3 4 5 6 7 8 O F F 1 2 3 4 5 6 7 8 BIT0 BIT0 Remove Terminating Resistors 4/16-GB TurboDat Autoloader 2/8-GB DAT Drive 4/16-GB DAT Drive Figure 4-3.Supported SCSI Options Jumper Locations Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 117
4-8 Switch and Jumper Information NetFlex-2 Controller The Compaq NetFlex-2 Controller has one jumper block, which selects either Ethernet or Token Ring. JMP1 ENET TRING ENET TRING Figure 4-4.Location of 32-Bit NetFlex-2 Controller - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 118
specifications for Compaq ProLiant 2500 and 2500R Servers and optional hardware. s System Unit s Power Supply s Memory s 19-Inch Rack s Diskette Drives s CD-ROM Drives s Controllers s Hard Drives s Network Controllers s Network Cabling Compaq ProLiant 2500 Family of Servers Maintenance and Service - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 119
and Operating Specifications System Unit Compaq ProLiant 2500 Table 5-1 System Unit Specifications - Compaq ProLiant 2500 Dimensions Height Depth Width Weight No Drives Installed Input Requirements Rated Input Voltage Rated Input Frequency Rated Input Current Power Supply Output Power Rated - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 120
5-2 System Unit Specifications - Compaq ProLiant 2500R Dimensions Height Depth Width Weight No Drives Installed Input Requirements Rated Input Voltage Rated Input Frequency Rated Input Current Power Supply Output Power Rated Steady-State Power Maximum Peak Power Temperature Range Operating Shipping - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 121
Operating Specifications Power Supply Table 5-3 Power Supply Specifications Input Specifications Nominal Line Voltage 100 to 120 VAC 220 to 240 VAC Range Input Line 90 to 132 VAC 180 to 270 VAC Frequency Range 47 to 63 Hz 47 to 63 Hz Power Factor 0.95 0.95 Input Power 47, Part 15 Class - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 122
) Depth 50.29 in 38.50 in (22U) 33.50 in Width Weight 24.00 in 176 lb 216.66 cm 186.69 cm 85.09 cm 60.96 cm 114.84 kg 127.73 cm 97.79 cm 85.09 cm 60.96 cm 79.89 kg Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 123
5-6 Physical and Operating Specifications Internal Diskette Drives Table 5-6 Internal Diskette Drives Specifications Size LED Indicators (front panel) Read/Write Capacity per Diskette (high/low density) Drive Supported Drive Height Drive Rotation (rpm) Transfer Rate bits/sec (high/low) Bytes/ - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 124
Drive Table 5-7 CD-ROM Drive Specifications Capacity Dimensions (excluding projections) External Height 1.9 in Depth 1.3 in Width 7.01 in Internal Height 1.7 in Depth 0.8 in Width 5.9 in Weight (at maximum volume) Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 125
5-8 Physical and Operating Specifications Tray Load CD-ROM Drive Table 5-8 Tray Load CD-ROM Drive Specifications Dimensions (excluding projections) Height 1 11/16 in 42.5 cm Depth 8 in 202.4 cm Width 5 3/4 in 148.5 cm Weight 2 lb 12 oz 1.25 kg Laser Specifications Beam Divergence - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 126
Drives Supported Data Transfer Method Host Bus Transfer Rate SCSI Transfer Rate External SCSI Connector Internal SCSI Connector Up to 5 32-Bit PCI bus master 132 MB/s 40 MB/s 68-pin Wide-Ultra SCSI 68-pin Wide-Ultra SCSI Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 127
10 Physical and Operating Specifications Wide-Ultra SCSI Controller Table 5-10 Wide-Ultra SCSI Controller Drives Supported Data Transfer SCSI-2/E Controller Specifications Dimensions Height 4.5 in Depth 0.375 in Width 10.5 in Total Weight 7.13 oz Drives Supported Data Transfer Method - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 128
5-12 32-Bit Fast-Wide SCSI-2/E Controller Specifications Dimensions Height Depth Width Total Weight Drives Supported Data Transfer Method SCSI Channel Transfer Rate Maximum Fast-SCSI-2 Connector 68-Pin wide SCSI Connector Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 129
Specifications Dimensions Height Length Thickness (including Array Accelerator) Total Weight (including Array Accelerator) Temperature Range Operating Shipping Relative Humidity (non condensing) Operating Non-operating Power Required +5V +12V -12V Heat Dissipated (maximum) SCSI Channels Drives - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 130
% 3.0 a 20 ma 20 ma 15.5 watts 2 14 32-Bit Bus Master 20 MB/sec (10 MHz) 33 MB/sec Required 68-pin Fast-Wide SCSI-2 Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 131
5-14 Physical and Operating Specifications SMART SCSI Array Controller Table 5-16 SMART SCSI Array Controller Specifications Drives Supported Data Transfer Method Maximum Transfer Rate on EISA Bus Simultaneous Drive Transfer Channels Reliability Features Drive Mirroring Data Guarding - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 132
Controller Configuration - Token Ring Meets IEEE 802.5 Specifications on STP cable Meets proposed specifications on STP cable Supports Token Ring Interface (4- or 16-megabit per second data transfer rates) Supports STP (DB-9) Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 133
5-16 Physical and Operating Specifications Supports UTP (RJ-45) - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 134
Controller Table 5-20 Compaq NetFlex-3/E Controller Specifications Dimensions Height Length Width Total Weight Network Controller Chipset Data Transfer Method Interrupts Supported LEDs 0.75 in Packet Blaster TMS380FPA Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 135
5-18 Physical and Operating Specifications Ethernet Cable (10/100BASE-T) Table 5-22 Ethernet Cable Specifications Twisted Pair (10/100BASE-T) (AUI) Connector type: Cable type: Distance: Table 5-23 Ethernet Cable Specifications (AUI) DB-15 AUI cable to external transceiver Up to 50 meters - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 136
1-4 specifications 5-6 Drive Array Advanced Diagnostics description 3-25 messages 3-26-3-38 service 2-1 E Electrostatic discharge 2-2 Error Log See Critical Error Log Ethernet cable 10/100BASE-T 5-17 AUI 5-17 Expansion boards 2-31 Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 137
2-29 Hot-pluggable hard drives guidelines for replacing 2-14 replacing 2-16 spares 1-4 M Mass storage devices location and bay numbers 2-11 spares 1-4 supported configurations 2-12 Mechanical parts, exploded view 1-1 Memory DIMM upgrades 2-26 replacing 2-25 spares 1-4 specifications 5-5 N NetFlex - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 138
I-3 tray assembly 2-30 Compaq ProLiant 2500 Family of Servers Maintenance and Service Guide - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 139
settings SW1, SW2, SW3 4-4 SW1, system I/O board 4-2 Symbols 2-2 System Configuration History 3-45 System Configuration Utility 2-1, 3-1 System I/O board connectors 2-28 System I/O board tray assembly 2-27 System unit ProLiant 2500 5-2 ProLiant 2500R 5-3 T Tape drives 1-4 Token Ring cable STP 5-17 - HP ProLiant 2500 | Compaq ProLiant 2500 Family of Servers Maintenance and Servic - Page 140
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NOTICE
The information in this guide is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE
OF THIS MATERIAL.
This publication contains information protected by copyright.
No part of this guide may be photocopied
or reproduced in any form without prior written consent from Compaq Computer Corporation.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective
companies.
© 1996 Compaq Computer Corporation.
All rights reserved.
Printed in the U.S.A.
Compaq, ProLiant, Compaq Insight Manager, NetFlex, ROMPaq,
SmartStart, and QuickFind
Registered U.S. Patent and Trademark Office.
MAINTENANCE AND SERVICE GUIDE
Compaq ProLiant 2500 Family of Servers
First Edition (October 1996)
Part Number 281834-001