Lexmark Optra S 1620 User's Guide (7.1 MB) - Page 216

Caring for Your Printer Solving Printer Problems Display Problems Problem Menus Disabled status message appears on the display. Display shows only diamonds or is blank. Menu settings changed from the operator panel have no effect. Action The operator panel menus have been disabled. To enable the menus if they are not password protected: Turn the printer off. Press and hold Go and Stop, and then turn the printer On (|). Release the buttons when Performing Self Test is displayed. If the operator panel menus have been password protected, see your system administrator. Turn the printer power Off (O). Wait about 10 seconds. Turn the printer power On (|). The printer should issue the Performing Self Test message. When the test is completed, the Ready message displays. If the messages do not display, turn the printer power Off (O) and call Lexmark Technical Support. The settings are being overridden by settings in the software application, the printer driver, or the printer utilities. Printing Problems Problem Job prints from a different tray or on the wrong paper. Printer does not duplex pages. Paper does not stack neatly in any output bin. Action Check PAPER TYPE in the PAPER MENU on the printer operator panel and in the printer driver. See PAPER TYPE on page 65. • Verify that Duplex is selected on the printer operator panel and in the printer driver. • Make sure adequate memory is available. Turn the paper stack over in the tray or multipurpose feeder. 200 Solving Printer Problems