Lexmark Optra S 1620 User's Guide (7.1 MB) - Page 217

Caring for Your Printer Print Quality Problems Problem Printing is too light. Toner smears or print comes off the page. Action • Check the toner supply. • Make sure Toner Saver is set to Off. • Change the Print Darkness setting in the QUALITY MENU from Normal to Darker. • If you are printing on an uneven print surface, change the PAPER TEXTURE setting for the paper type you are using in the PAPER MENU to Rough. • Verify that the correct print material is being used. • In the PAPER MENU for the paper type you are using, set PAPER TEXTURE to Rough and set PAPER WEIGHT to Heavy. • Verify that the print material is within the printer specifications. • If the problem continues, call Lexmark Technical Support. Toner appears on the back of the printed page. Toner fog or background shading appears on the page. Toner is on the transfer roll. To help prevent this, do not load paper that is smaller than the page size of the job to be printed. Open and close the printer upper front door to run the printer through its setup cycle and clean the transfer roll. Replace the fuser cleaner. The fuser cleaner and instructions are included in the box when you purchase a new print cartridge. • Check the print cartridge to see if it is installed correctly or change the print cartridge. • If the problem continues, change the charge roll. See "Ordering a Charge Roll Kit" on page 250 for more information. Solving Printer Problems Solving Printer Problems 201