Canon PIXMA MX922 Troubleshooting Guide - Page 113

Check the recipient's fax/telephone number, correct the fax/telephone number registered to the speed dial code, then send the document again. Changing Registered Information Note You can check the information for speed dialing by printing CODED SPEED DIAL TELEPHONE NO. LIST. Summary of Reports and Lists • Check 8: Does an error occur during transmission? • Ensure that a message is displayed on the LCD. When a message is displayed on the LCD, check the cause. A Message for Faxing Is Displayed on the LCD • Print ACTIVITY REPORT and check for an error. Summary of Reports and Lists • Check 9: Is the document loaded properly? Remove the document, then reload it on the platen glass or in the ADF. Loading Originals • Check 10: Does a printer error occur? Ensure that an error message is displayed on the LCD. When an error message is displayed on the LCD, check the cause. When the error message with the support code is displayed, refer to Support Code List. When the error message without the support code is displayed, refer to A Message Is Displayed. If you are in a hurry, press the Stop button to close the message, then send the fax. • Check 11: Is the telephone line connected correctly? Reconnect the telephone line cable to the telephone line jack. Basic Connection If the telephone line is connected correctly, there is a problem with your telephone line. Contact your telephone company and the manufacturer of your terminal adapter or telephone adapter. Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial Using the Numeric Buttons • Check: Have you already selected the recipient from the redial history, or already dialed a number by using the Numeric buttons? You can dial one recipient by selecting from the redial history or by using the Numeric buttons as the recipient of sequential broadcasting. If you already have dialed by selecting from the redial history or by using the Numeric button, select the recipient from the coded speed dial. Errors Often Occur When You Send a Fax • Check: Check the telephone line condition or the connection. If the telephone line or connection is poor, reducing the transmission start speed may correct the error. Reduce the transmission start speed on TX start speed in Adv. communication settings in Advanced FAX settings under FAX settings. Advanced FAX settings