Canon PIXMA MX922 Troubleshooting Guide - Page 150

Error Message Appears on a PictBridge Compliant Device

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Error Message Appears on a PictBridge Compliant Device The following are the possible errors that may occur when printing directly from a PictBridge compliant device and the countermeasures to clear them. Note This section describes errors that are indicated on Canon-brand PictBridge compliant devices. The error messages and operations may vary depending on the device you are using. For errors on nonCanon PictBridge compliant devices, check the Support Code (error number) on the LCD and take the appropriate action to clear the error. Support Code List For the errors indicated on the PictBridge compliant device and their solution, also refer to the instruction manual of the device. For other troubles on the device, contact the manufacturer. Error Message on the PictBridge Compliant Device "Printer in use" "No paper" "Paper Error" "Paper jam" "Printer cover open" "Waste tank full"/"Ink absorber full" "No ink"/"Ink cassette error" "Ink Error" Action If the machine is printing from the computer or warming up, wait until the job ends. When it is ready, the machine starts printing automatically. Load paper in the cassette, and select Continue* in the display on your PictBridge compliant device. * To resume printing, you can also press the OK button on the machine instead of selecting Continue on the device. See Cannot Print on the Disc Label for disc label printing. If the paper output tray is closed, open it and select Continue* in the display on your PictBridge compliant device. * To resume printing, you can also press the OK button on the machine instead of selecting Continue on the device. If the inner cover (the cover of the disc tray) is opened, close it and select Stop in the display on your PictBridge compliant device to stop printing. See Cannot Print on the Disc Label for disc label printing. Select Stop in the display on your PictBridge compliant device to stop printing. Remove the jammed paper, load new paper, press the OK button on the machine, and try printing again. Close the ink cover on the machine. The ink absorber is nearly full. Check the Support Code on the LCD and take the appropriate action to resolve the error. Support Code List • The ink tank is not installed. Install the ink tank. Replacing an Ink Tank • The ink tank is not compatible with this machine. Printing cannot be executed because the ink tank is not compatible with this machine. Install an appropriate ink tank. If you want to cancel printing, press the machine's Stop button. Replacing an Ink Tank • If the lamp on the ink tank is flashing, ink may have run out. Check the Support Code on the LCD and take the appropriate action to resolve the error. Support Code List An ink tank that was once empty is installed. Check the Support Code on the LCD and take the appropriate action to resolve the error.

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Error Message Appears on a PictBridge Compliant Device
The following are the possible errors that may occur when printing directly from a PictBridge compliant
device and the countermeasures to clear them.
Note
This section describes errors that are indicated on Canon-brand PictBridge compliant devices. The
error messages and operations may vary depending on the device you are using. For errors on non-
Canon PictBridge compliant devices, check the Support Code (error number) on the LCD and take the
appropriate action to clear the error.
Support Code List
For the errors indicated on the PictBridge compliant device and their solution, also refer to the
instruction manual of the device. For other troubles on the device, contact the manufacturer.
Error Message on the PictBridge
Compliant Device
Action
"Printer in use"
If the machine is printing from the computer or warming up,
wait until the job ends.
When it is ready, the machine starts printing automatically.
"No paper"
Load paper in the cassette, and select
Continue
* in the display
on your PictBridge compliant device.
* To resume printing, you can also press the
OK
button on the
machine instead of selecting
Continue
on the device.
See
Cannot Print on the Disc Label
for disc label printing.
"Paper Error"
If the paper output tray is closed, open it and select
Continue
*
in the display on your PictBridge compliant device.
* To resume printing, you can also press the
OK
button on the
machine instead of selecting
Continue
on the device.
If the inner cover (the cover of the disc tray) is opened, close it
and select
Stop
in the display on your PictBridge compliant
device to stop printing.
See
Cannot Print on the Disc Label
for disc label printing.
"Paper jam"
Select
Stop
in the display on your PictBridge compliant device
to stop printing.
Remove the jammed paper, load new paper, press the
OK
button on the machine, and try printing again.
"Printer cover open"
Close the ink cover on the machine.
"Waste tank full"/"Ink absorber full"
The ink absorber is nearly full.
Check the Support Code on the LCD and take the appropriate
action to resolve the error.
Support Code List
"No ink"/"Ink cassette error"
•
The ink tank is not installed. Install the ink tank.
Replacing an Ink Tank
•
The ink tank is not compatible with this machine.
Printing cannot be executed because the ink tank is not
compatible with this machine.
Install an appropriate ink tank.
If you want to cancel printing, press the machine's
Stop
button.
Replacing an Ink Tank
•
If the lamp on the ink tank is flashing, ink may have run out.
Check the Support Code on the LCD and take the
appropriate action to resolve the error.
Support Code List
"Ink Error"
An ink tank that was once empty is installed.
Check the Support Code on the LCD and take the appropriate
action to resolve the error.