Canon PIXMA MX922 Troubleshooting Guide - Page 145

A Message Is Displayed This section describes some of the errors or messages. Note A Support Code (error number) is displayed on the computer or on the LCD for some error or message. For details on errors with Support Codes, refer to Support Code List. If a message is displayed on the LCD, see below. • A Message Is Displayed on the LCD If a message is displayed on the computer, see below. • Error Regarding Automatic Duplex Printing Is Displayed • Error Regarding the Power Cord Being Unplugged Is Displayed • Writing Error/Output Error/Communication Error • Other Error Messages • The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed A Message Is Displayed on the LCD Confirm the message and take an appropriate action. • Data of supported types are not saved. • There is no image data or document saved on the USB flash drive that can be read by this machine. • The machine may not recognize the file if the file name or folder path contain certain characters. Use only alphanumeric characters. • Photo data edited or processed on a computer must be printed from the computer. Note When a photo which has been processed on a computer is selected, "?" is displayed on the LCD. • Cannot print the specified PDF file. An error has occurred while scanning the file, or the format is not supported, or the file is too large. • Make sure the PDF file is printable from a USB flash drive. See Printing Documents (PDF File) Saved on a USB Flash Drive for more information. Note The names of the PDF files are displayed even though they cannot be printed from the USB flash drive. It is recommended you confirm whether they are printable. If one of the following conditions applies to the PDF files, they are not printable. The Details screen is not displayed for the PDF file you want to print. Characters other than machine name, IJ Scan Utility, or My Image Garden are displayed on Created with on the Details screen. "?" is displayed on the preview screen. • Data edited or processed on a computer must be printed from the computer. • The specified PDF file contains unprintable data. Some portions may not be printed. PDF file which contain lot of graphics or hi-resolution images may lose that data or stop before printing is completed. In this case, print from the computer. • Check the page size and select . The size of the loaded paper is different from that specified in the paper size setting. Load the same size of paper as that specified in the paper size setting, then press the OK button. • Power was not turned off correctly the last time. Press the when turning power off. button