Canon PIXMA MX922 Troubleshooting Guide - Page 12

Printing Does Not Start - drivers

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Printing Does Not Start • Check 1: Make sure that the power plug is securely plugged in, then turn the machine on. While any lamp on the operation panel is flashing, the machine is initializing. Wait until the lamp stops flashing and remains lit. Note When printing large data such as a photo or graphics, it may take longer to start printing. While any lamp on the operation panel is flashing, the computer is processing data and sending it to the machine. Wait until printing starts. • Check 2: Make sure that the machine is connected to your computer properly. When the machine is connected to your computer with a USB cable, make sure that the USB cable is securely plugged in to the machine and the computer, then check the followings: • If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details. • There could also be a problem with the USB cable. Replace the USB cable and try printing again. When you use the machine over LAN, make sure that the machine is connected to the network with a LAN cable or is set up correctly. • Check 3: If you are printing from the computer and there are any unnecessary print jobs, delete them. Deleting the Undesired Print Job • Check 4: Make sure that the inner cover (the cover of the disc tray) is closed. If the inner cover is opened, close the inner cover and press the OK button on the machine. • Check 5: Make sure that your machine's name is selected in the Print dialog box. The machine will not print properly if you are using a printer driver for a different printer. Make sure that your machine's name is selected in the Print dialog box. Note To make the machine the one selected by default, select Set as Default Printer. • Check 6: Configure the printer port appropriately. Make sure that the printer port is configured appropriately. 1. Log on as a user account with administrator privilege. 2. Select items from the Start menu as shown below. • In Windows 7, select Devices and Printers from the Start menu. • In Windows Vista, select the Start menu > Control Panel > Hardware and Sound > Printers. • In Windows XP, select the Start menu > Control Panel > Printers and Other Hardware > Printers and Faxes.

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Printing Does Not Start
•
Check 1: Make sure that the power plug is securely plugged in, then
turn the machine on.
While any lamp on the operation panel is flashing, the machine is initializing. Wait until the lamp stops
flashing and remains lit.
Note
When printing large data such as a photo or graphics, it may take longer to start printing. While
any lamp on the operation panel is flashing, the computer is processing data and sending it to the
machine. Wait until printing starts.
•
Check 2: Make sure that the machine is connected to your computer
properly.
When the machine is connected to your computer with a USB cable, make sure that the USB cable is
securely plugged in to the machine and the computer, then check the followings:
•
If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to
the computer, and try printing again. If printing starts normally, there is a problem with the relay
device. Consult the reseller of the relay device for details.
•
There could also be a problem with the USB cable. Replace the USB cable and try printing again.
When you use the machine over LAN, make sure that the machine is connected to the network with a
LAN cable or is set up correctly.
•
Check 3: If you are printing from the computer and there are any
unnecessary print jobs, delete them.
Deleting the Undesired Print Job
•
Check 4: Make sure that the inner cover (the cover of the disc tray) is
closed.
If the inner cover is opened, close the inner cover and press the
OK
button on the machine.
•
Check 5: Make sure that your machine's name is selected in the Print
dialog box.
The machine will not print properly if you are using a printer driver for a different printer.
Make sure that your machine's name is selected in the Print dialog box.
Note
To make the machine the one selected by default, select
Set as Default Printer
.
•
Check 6: Configure the printer port appropriately.
Make sure that the printer port is configured appropriately.
1.
Log on as a user account with administrator privilege.
2.
Select items from the
Start
menu as shown below.
•
In Windows 7, select
Devices and Printers
from the
Start
menu.
•
In Windows Vista, select the
Start
menu >
Control Panel
>
Hardware and Sound
>
Printers
.
•
In Windows XP, select the
Start
menu >
Control Panel
>
Printers and Other Hardware
>
Printers and Faxes
.