Canon PIXMA MX922 Troubleshooting Guide - Page 160

Detach the rear cover.

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1311 Cause The paper loaded in the cassette (upper) is jammed. Action If the paper loaded in the cassette (upper) is jammed, remove the paper following the procedure below. Important The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory. Make sure if the machine completed sending or receiving all the faxes before disconnecting the power cord. If you unplug the power cord, all the faxes stored in the machine's memory are deleted. Note If you need to turn off the machine to remove jammed paper during printing, press the Stop button to cancel print jobs before turning off the machine. 1. Detach the rear cover. Pull out the rear cover. 2. Detach the transport unit cover. Lift up the transport unit cover, then pull it out. 3. Pull out the paper slowly.

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1311
Cause
The paper loaded in the cassette (upper) is jammed.
Action
If the paper loaded in the cassette (upper) is jammed, remove the paper following the procedure below.
Important
The power cannot be turned off while the machine is sending or receiving a fax, or when the received
fax or the unsent fax are stored in the machine's memory.
Make sure if the machine completed sending or receiving all the faxes before disconnecting the power
cord.
If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
Note
If you need to turn off the machine to remove jammed paper during printing, press the
Stop
button to
cancel print jobs before turning off the machine.
1.
Detach the rear cover.
Pull out the rear cover.
2.
Detach the transport unit cover.
Lift up the transport unit cover, then pull it out.
3.
Pull out the paper slowly.