Compaq 270680-003 Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 157
USING COMPAQ UTILITIES, Configuration and Diagnostics Utilities, Configuration
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8 chapter USING COMPAQ UTILITIES Configuration and Diagnostics Utilities If you call Compaq Customer Support for help with your computer, you need to have the computer serial number and system overview available for answering questions. The configuration and diagnostic utilities can provide this information and can also be used for the following: s To change factory default settings, and to set or change the system configuration, which is sometimes necessary when you add or remove hardware s To solve system configuration errors detected during the power-on self-test (POST) s To establish and manage passwords and other security management features s To establish and manage energy-saving timeouts and other power management features s To determine if devices are recognized by the system and functioning properly s To determine information about the operating environment of the system s To back up or upgrade the diagnostics software Reference Guide 8-1