Compaq 270680-003 Compaq Reference Guide Deskpro 4000 and Deskpro 6000 Series - Page 170

Solving Disk Problems, Problem, Cause, Solution

Page 170 highlights

Solving Disk Problems continued Problem Cause Diskette drive cannot write to a diskette Diskette is not formatted. Diskette is write-protected. Writing to the wrong drive. A problem has occurred with a disk transaction Diskette drive cannot read a diskette Drive not found Not enough space is left on the diskette. Diskette write control is enabled. The directory structure is bad, or there is a problem with a file. Diskette is not formatted. You are using the wrong diskette type for the drive type. Cable is loose. Computer configuration does not recognize second diskette drive. Second Ultra ATA hard drive does not perform optimally Nonsystem disk message You are using the wrong cable for the drive type. The system is trying to start from a diskette that is not bootable. Solution Format the diskette. Use another diskette or remove the write protection. Check the drive letter in your path statement. Use another diskette. Check your security feature settings. Run Scan Disk. Click Start, then select Programs, Accessories, System Tools. Format the diskette. Check the type of drive you are using and use the correct diskette type. Check connections. Use Computer Setup to enable the second diskette drive. Choose the Storage option, under Built-in Devices, to reconfigure the drive. Reinstall the second Ultra ATA hard drive using an 80-conductor cable. Remove the diskette from the drive. 9-4 Troubleshooting

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9-4
Troubleshooting
Solving Disk Problems
continued
Problem
Cause
Solution
Diskette drive cannot write
to a diskette
Diskette is not formatted.
Format the diskette.
Diskette is write-protected.
Use another diskette or remove the
write protection.
Writing to the wrong drive.
Check the drive letter in your path
statement.
Not enough space is left on the
diskette.
Use another diskette.
Diskette write control is
enabled.
Check your security feature settings.
A problem has occurred
with a disk transaction
The directory structure is bad,
or there is a problem with a
file.
Run Scan Disk. Click Start, then
select Programs, Accessories,
System Tools.
Diskette drive cannot read
a diskette
Diskette is not formatted.
Format the diskette.
You are using the wrong
diskette type for the drive type.
Check the type of drive you are using
and use the correct diskette type.
Drive not found
Cable is loose.
Check connections.
Computer configuration does
not recognize second diskette
drive.
Use Computer Setup to enable the
second diskette drive. Choose the
Storage option, under Built-in
Devices, to reconfigure the drive.
Second Ultra ATA hard
drive does not perform
optimally
You are using the wrong cable
for the drive type.
Reinstall the second Ultra ATA hard
drive using an 80-conductor cable.
Nonsystem disk message
The system is trying to start
from a diskette that is not
bootable.
Remove the diskette from the drive.