Compaq ML530R Service Guide - Page 84

Diagnostics Software, Steps for Diagnostics - ml530 cases

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3-24 Compaq ProLiant ML530 Servers Maintenance and Service Guide Diagnostics Software The Test Error Codes tables include all test error codes generated by Compaq products. Each code has a corresponding description and recommended actions. Each system generates only those codes that apply to its configuration and options. When you select Diagnostics and Utilities from the System Configuration Utility main menu, the utility prompts you to test, inspect, upgrade, and diagnose the server. Diagnostics and Utilities are located on the system partition on the hard drive and must be accessed when a system configuration error is detected during the POST. Compaq Diagnostics software is also available on the Compaq SmartStart and Support Software CD. You can create a Diagnostics diskette from the SmartStart and Support Software CD and run Diagnostics from diskette. See the procedure in the "Running Compaq Utilities" section earlier in this chapter. The following options are available from the Diagnostics and Utilities menu: Test Computer Inspect Computer Upgrade Firmware Remote Utilities Diagnose Drive Array Diagnostic error codes are generated when the Diagnostics software recognizes a problem. These error codes help identify possible defective subassemblies. Steps for Diagnostics In each case listed in the following tables, the Recommended Action column lists the steps necessary to correct the problem. After completing each step, run the Diagnostics utility to verify that the error condition has been corrected. If the error code reappears: 1. Perform the next step listed in the table. 2. Run the Diagnostics program again. 3. Follow this procedure until the Diagnostics program no longer detects an error condition.

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3-24
Compaq ProLiant ML530 Servers Maintenance and Service Guide
Diagnostics Software
The Test Error Codes tables include all test error codes generated by Compaq products. Each
code has a corresponding description and recommended actions. Each system generates only
those codes that apply to its configuration and options.
When you select Diagnostics and Utilities from the System Configuration Utility main menu,
the utility prompts you to test, inspect, upgrade, and diagnose the server.
Diagnostics and Utilities are located on the system partition on the hard drive and must be
accessed when a system configuration error is detected during the POST. Compaq Diagnostics
software is also available on the Compaq SmartStart and Support Software CD. You can create
a Diagnostics diskette from the SmartStart and Support Software CD and run Diagnostics from
diskette. See the procedure in the
“
Running Compaq Utilities
”
section earlier in this chapter.
The following options are available from the Diagnostics and Utilities menu:
■
Test Computer
■
Inspect Computer
■
Upgrade Firmware
■
Remote Utilities
■
Diagnose Drive Array
Diagnostic error codes are generated when the Diagnostics software recognizes a problem.
These error codes help identify possible defective subassemblies.
Steps for Diagnostics
In each case listed in the following tables, the Recommended Action column lists the steps
necessary to correct the problem. After completing each step, run the Diagnostics utility to
verify that the error condition has been corrected. If the error code reappears:
1.
Perform the next step listed in the table.
2.
Run the Diagnostics program again.
3.
Follow this procedure until the Diagnostics program no longer detects an error condition.