Compaq nx9010 Maintenance and Service Guide - Page 102

Symptom No power Battery does not charge AC adapter does not power notebook Battery indicator is inaccurate Call Center: Suggestions Make sure charged battery is installed or AC adapter connected. Try another battery or AC adapter if available. Make sure AC adapter has correct power rating. Make sure AC adapter is connected properly and battery installed properly. Check battery contacts. If available, try another battery and AC adapter. Move notebook away from any nearby heat source. Unplug AC adapter and allow battery to cool. Check for blocked air vents. Try another AC adapter, if available. Repair Center: Likely Causes AC adapter Battery Motherboard Battery or contacts AC adapter Motherboard Heat sink AC adapter Motherboard Time Remaining is an estimate based on notebook's power use at that moment. It, therefore, depends on current task and assumes power will be used at that rate until battery runs out. So if notebook is currently using good deal of power (such as when reading CD or DVD), Time Remaining likely shows less time than actually remains. Repair Center: Comments Check battery and AC adapter Check heat sink AC adapter cannot be repaired, and must be replaced. Standby/resume 3-10 Troubleshooting and Diagnostics Service Manual