Cuisinart FRC-1000 User Manual - Page 15

TROUBLESHOOTING PROBLEM CAUSE SOLUTION Liquid boiled over Rice is undercooked or too hard/ soft Liquid/Rice amounts were incorrect Refer to page 11. Rice was not washed thoroughly Certain rices need to be washed thoroughly prior to cooking. Refer to page 9 for more information. Steam release vent was not inserted Be sure that the steam release vent is properly assembled and in place before cooking. Rice/Grains starch content is high You can add a pinch of salt or a drop of oil to your recipe to counteract the high starch content of your rice. Some benefit from soaking overnight and rinsing. Liquid/Rice amounts were incorrect Refer to page 11. Wrong program selected Refer to pages 6 and 11 for information and charts. Risotto is overcooked Cooking time was too long Check the risotto 15 minutes before finished cooking time, when tone sounds and countdown timer appears. Liquid/Rice amounts were incorrect Refer to page 11. Rice is scorched/ burned Rice is dry The cooker will not turn on The cooker turned itself off Rice was not washed thoroughly Cooking Pot was not washed thoroughly after last use Steam release vent was not inserted Certain rices need to be washed thoroughly prior to cooking. Refer to page 9 for more information. Be sure to clean your cooking pot thoroughly after each use. Refer to page 8 for cleaning and care instructions. Be sure that the steam release vent is in place before cooking. Rice was kept on Keep Warm for over 12 hours We do not suggest leaving rice in the cooker on Keep Warm for more than 12 hours. Rice was reheated Lid was not closed completely If your rice comes out too dry when reheated, add additional liquid to your cooking pot when reheating in the future. Be sure the lid is closed completely during rice cooking. The unit is not plugged in Be sure that unit is plugged in. The unit has malfunctioned and needs repair Contact Consumer Service at 1-800-726-0190. There has been a power failure Wait for your power to resume and try again. The power cord was not inserted correctly/has fallen out Be sure that the unit is plugged in. Since the cord is removable, it is important to be sure the plug is fully inserted at both ends. The unit has overheated Be sure that your ingredients have been added to the cooking pot and that the cooking pot is in place. Wait a few minutes for the unit to cool down and try again. The unit has finished cooking/Keep Warm For most functions, the unit will automatically turn off after the programmed Keep Warm time has elapsed. For functions that do not have Keep Warm, the unit will automatically turn off after the cooking time has elapsed. This is normal. 15