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Dell B2375dfw Dell Mono MFP User's Guide - Page 328

Printing Problems, Set as Default Printer

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Printing Problems Condition The printer does not print. Possible cause Suggested solutions The printer is not Check the power cord connections. Check the receiving power. power switch and the power source. The printer is not selected as the default printer. Select Dell B2375dfw Mono MFP or Dell B2375dnf Mono MFP as your default printer in your Windows. Click the Start button Settings → Printers. Right-click the Dell B2375dfw Mono MFP or Dell B2375dnf Mono MFP printer icon and select Set as Default Printer. Check the printer for the following: • The front or rear door is not closed. • Paper is jammed. • No paper is loaded. • The toner cartridge is not installed. If a printer system error occurs, contact your service representative. The connection Disconnect the printer cable and reconnect it. cable between the computer and the printer is not connected properly. The connection If possible, attach the cable to another cable between the computer that is working properly and print a computer and the job. You can also try using a different printer printer is defective. cable. The printer may be Check the printer properties to ensure that all configured of the print settings are correct. incorrectly. The printer driver Remove the printer driver and then reinstall it; may be incorrectly see "Uninstalling Software" and "Using Wireless installed. Setup Utility" respectively. The printer is malfunctioning. Check the display message on the operator panel to see if the printer is indicating a system error. - 327

Section	Page
Dell™ B2375dfw/ B2375dnf Mono MFP User’s Guide	2
Contacting Dell	2
Finding Information	5
Contents	7
About	19
Unpacking Your Printer	20
About Your Printer	22
Front View	22
Rear View	23
Operator Panel Button Functions	24
Introducing the Screen	26
Home screen mode	26
All Applications screen mode	29
Editing the Home Screen	30
Searching application for an entry	31
Understanding the Keyboard	31
User Profile	32
Log In	32
Setting the Job Management	33
Internal Fonts	33
Printing the PCL Font list	33
Printing the PS3 Font list	33
Setting up the hardware	34
Installing the Toner Cartridge	35
Loading Paper	38
Making Connections	42
Connecting the Telephone Line	42
Connecting the Printer Cable	45
Powering on the Printer	47
Setting fax setup boot sequence	48
Using USB memory device	48
About USB Memory	48
Plugging in a USB memory key	48
Direct USB	49
Scan to USB	50
Changing the Scan Feature Settings	51
Managing the USB Memory	52
Deleting an Image File	52
Printing from a USB memory device	52
Viewing the USB Memory Status	53
Import (Administrator only)	53
Export (Administrator only)	54
Setting up Address Book	54
Storing Individual address	54
Using speed dial numbers	54
Storing Group address	55
Editing group dial numbers	55
Searching the address book for an entry	55
Exporting Address Book (Administrator only)	56
Importing Address Book (Administrator only)	56
Printing Address Book	57
Using Favorite Menu (Administrator only)	57
Creating Favorite Menu	57
Email Setup (Administrator only)	58
Setting up the Email	58
Menu Overview	59
Dell™ B2375dfw/ B2375dnf Mono MFP Menu Functions	60
Printing the Printer Setting and Op-panel Menu Setting	62
Printing the Printer Setting	62
Printing the Op-panel Menu setting	62
Access Google Drive	62
Scan to Google Drive	63
Print from Google Drive	63
Scan to SharePoint Online	64
Scan to SharePoint® Online	64
My Files	65
Creating a My Files	65
Using My Files	65
My Forms	66
Scanning a Form	66
Browse to Print	66
My Calendar	68
Machine Setup	69
Setting the Machine ID (Administrator only)	69
Changing the Display Language (Administrator only)	69
Selecting Country (Administrator only)	69
Setting Day light Saving (Administrator only)	69
Power Save Mode (Administrator only)	70
Setting the Time and Date (Administrator only)	70
Setting the Clock Mode (Administrator only)	70
Setting the Sound/Volume (Administrator only)	71
Setting the Timeout Option (Administrator only)	71
Setting the Toner Save Mode (Administrator only)	71
Setting the Timing of Toner Status Alert (Administrator only)	72
Ignoring Blank Pages (Administrator only)	72
Ignoring the Toner Low Message (Only for Fax) (Administrator only)	72
Setting the Language (Administrator only)	72
Setting the Quick Dial (Administrator only)	73
Setting the Media Overwrite (Administrator only)	73
Changing Admin Password (Administrator only)	73
Setting the Security (Administrator only)	74
Setting the Altitude Adjustment (Administrator only)	75
Checking the Firmware Version (Administrator only)	76
Reports	76
Setting the Application Management (Administrator only)	78
Factory Reset (Administrator only)	78
Software	79
Software Overview	80
Installing Software in Microsoft® Windows® Operating System	81
Installing Dell Software for Local Printing	82
Accessing management tools	84
Firmware Update Utility	84
Using the Dell Supplies Ordering Utility	85
Using the Dell Printer Manager	86
Understanding Dell Printer Manager	86
Advanced settings user interface overview	88
Using Dell Printer Status	89
Dell Printer Status overview	89
Using Wireless Setup Utility	91
Uninstalling Software	92
Embedded Web Service	93
Embedded Web Service	94
What is Embedded Web Service	94
Required web browser	94
Logging into Embedded Web Service	95
Embedded Web Service overview	95
Information tab	95
Address Book tab	96
Settings tab	99
Network Settings tab	105
Security tab	117
Maintenance tab	129
Paper Handling	131
Print Media Guidelines	132
Paper	132
Transparencies	136
Envelopes	136
Labels	138
Card Stock	138
Storing Print Media	139
Identifying Print Media Sources and Specifications	139
Selecting an Output Location	143
Printing to the Output Tray (Face down)	144
Printing to the Rear Door (Face up)	144
Loading Print Media in the Paper Tray	145
Using the MPF (Multi purpose feeder)	146
Setting the Paper Size	149
Setting the Paper Type	149
Setting the Paper Margin	149
Setting the Paper Tray	150
Setting the Tray linking	150
Substitute Tray	150
Setting the Default Tray	150
Setting the paper feeding flow	151
Setting the paper auto feeding	151
Substitute Size	151
Configure MPF	151
Bypass Mode	152
Tray Mode	152
Printing	153
Printing a Document	154
Canceling a Print Job	154
Opening printing preferences	155
Basic Tab	156
Paper Tab	157
Graphic Tab	160
Dell Tab	167
Using a Favorite Setting	167
Using Help	168
Printing Multiple Pages on One Sheet of the Paper	168
Change Percentage of Your Document	170
Printing Posters	171
Printing Booklets	173
Printing on Both Sides of Paper	174
Using Watermarks	176
Using an Existing Watermark	176
Creating a Watermark	177
Editing a Watermark	177
Deleting a Watermark	177
Using Overlays	178
What is an Overlay?	178
Creating a New Page Overlay	178
Using a Page Overlay	180
Deleting a Page Overlay	182
Copying	183
Loading Paper for Copying	184
Selecting the Paper Tray	184
Preparing a Document	184
Loading an Original Document	185
Making Copies	188
Using Copy and Setting Options	188
Number of Copies	188
Duplex	189
Zoom	189
Darkness	189
Original Size	190
Original Type	190
Tray	190
Layout	190
Collation	196
Stamp	196
Watermark	197
Eco Copying	197
Changing the Default Settings	198
Scanning	199
Scanning Overview	200
Scan to Email	201
Setting up an email account	201
Scanning and sending an email	201
Scan to PC/Network PC	202
Scan to Network Folder/FTP Server	203
Setting up an Network Folder/FTP server	203
Scanning and sending to Network Folder/FTP server	204
Scan to Fax Server	205
Scan to WSD	206
Installing a WSD Printer Driver	206
Scanning using the WSD feature	206
Email & Fax	207
Scanning from image editing program	208
Scanning using the WIA driver	209
Networking	210
Network setup (Administrator only)	211
Useful network programs	212
Dell Printer Configuration Web Tool	212
SetIP wired network setup	212
Printing a network configuration report	212
Printing Across a Network	213
Setting IP address	213
IPv4 configuration using SetIP	213
Installing driver over the network	214
IPv6 configuration	217
From the control panel	217
Activating IPv6	218
Setting IPv6 addresses	218
Wireless network setup (Dell B2375dfw only)	219
Getting started	219
Introducing wireless set up methods	220
Using the WPS button (Dell B2375dfw Mono MFP only)	221
Items to prepare	221
Choosing your type	221
Using the menu button	223
Setup using Windows (Dell B2375dfw Mono MFP only)	224
Dell Printer Easy Wi-Fi Install	224
Access point via USB cable in Windows	228
Ad hoc via USB cable in Windows	233
Using a network cable	236
Turning the Wi-Fi network on/off (Dell B2375dfw Mono MFP only)	237
Setting the Wi-Fi Direct for mobile printing	238
Setting up Wi-Fi Direct	238
Setting up the mobile device	239
Troubleshooting for wireless network	240
Other problems	241
Mobile Printing	243
Android™ OS	243
Apple® iOS	243
AirPrint	244
Setting up AirPrint	244
Printing via AirPrint	244
Google Cloud Print™	245
Registering your Google account to the printer	245
Printing with Google Cloud Print™	246
Faxing	247
Setting the Printer ID	248
Setting up the Fax System	248
Changing the Fax Setup Options	248
Available Fax Defaults Options	248
Testing Fax line connection	249
Sending a Fax	250
Adjusting the Document Darkness	250
Adjusting the Document Quality	250
Sending a Fax	251
Speed Dial Fax	252
Group Dial Fax	253
On Hook Fax	254
Confirming Transmissions	254
Automatic Redialing	255
Redialing fax number	255
Receiving a Fax	256
About Receiving Modes	256
Loading Paper for Receiving Faxes	256
Receiving Automatically in the Fax Mode	256
Receiving Automatically in the Ans/Fax Mode	256
Receiving Manually Using an Extension Telephone	256
Receiving Faxes Using the DRPD Mode	257
Receiving Faxes in the Memory	258
Automatic Dialing	258
Speed Dialing	258
Group	260
Other Ways to Fax	261
Sending a fax in the computer	261
Sending a Delayed Fax	261
Fax Forward to Email addresses	262
Additional Features	262
Toll Save Mode (Administrator only)	262
Using the Secure Receiving Mode (Administrator only)	263
Using Advanced Fax Settings	264
Mac	268
Installing Software for Mac	269
Install the printer driver	269
ReInstallation the printer driver	270
Installing driver over the network	270
Printing	271
Printing a Document	271
Changing Printer Settings	271
Printing Multiple Pages on One Sheet	271
Printing on Both Sides of the Paper	271
Scanning	273
Wireless network setup	273
Access point via USB cable in Mac	273
Ad hoc via USB cable in Mac	275
Linux	278
Getting Started	279
Installing the MFP Driver	279
System Requirements	279
Installing the MFP Driver	279
Reinstalling the MFP Driver	280
Installing driver over the network	281
Install the Linux driver and add network printer	281
Add a network printer	281
Using the Unified Driver Configurator	282
Printers Configuration	283
MFP Ports Configuration	285
Printing a Document	286
Printing from Applications	286
Printing Files	286
Configuring Printer Properties	287
Scanning a Document	288
Editing an image with Image Manager	290
Unix	291
Installing driver over the network	292
System Requirements	292
Install the Unix driver and add network printer	292
Uninstalling the printer driver	293
Setting up the printer	293
Printing a Document	294
Changing the machine settings	294
General tab	294
Image tab	295
Text tab	295
Margins tab	295
Printer-Specific Settings tab	295
Maintenance	296
Clearing the printer NVRAM	297
Backing up Data	298
Backing up Data	298
Restoring Data	298
Cleaning Your Printer	299
Cleaning the Exterior	299
Cleaning the Interior	299
Cleaning the scanner	301
Maintaining the Toner Cartridge	302
Storing the Toner Cartridge	302
Redistributing Toner	302
Replacing the Toner Cartridge	304
Cleaning the Drum	305
Replacement Parts	306
Ordering Supplies	307
Troubleshooting	308
Clearing Jams in the DADF	309
Clearing Jams in the Paper Tray	312
Paper Feed Jam (tray 1)	313
Paper Feed Jam (optional tray 2)	314
MPF Jam	315
Fuser Area Jam	316
Paper Exit Jam	317
Duplex Jam	320
Tips for Avoiding Paper Jams	322
Clearing LCD Error Messages	322
Solving Problems	326
Paper Feeding Problems	326
Printing Problems	328
Printing Quality Problems	331
Fax Problems	336
Copying Problems	339
Scanning Problems	340
Global address problems	341
Common Windows Problems	342
Common Linux Problems	343
Common Mac Problems	346
Troubleshooting PostScript (PS) Errors	347
Installing Accessories	348
Installing Printer Accessories	349
Installing an Optional Tray 2	349
Specifications	353
General Specifications	354
Dell technical support policy	355
Contacting Dell	356
Warranty and return policy	356

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