Dell B2375dfw Dell Mono MFP User's Guide - Page 344

Condition The printer does not appear on the scanners list. Suggested solutions • Check if your printer is attached to your computer. Ensure that it is connected properly via the USB port and is turned on. • Check if the scanner driver for your printer is installed in your system. Open MFP Configurator, switch to Scanners configuration, then press Drivers. Ensure that driver with a name corresponding to your printer's name is listed in the window. • Check if the MFP port is not busy. Since functional components of MFP (printer and scanner) share the same I/O interface (MFP port), the situation of simultaneous access of different "consumer" application to the same MFP port is possible. To avoid possible conflicts, only one of them at a time is allowed to gain control over the device. The other "consumer" will encounter "device busy" response. This can usually happen while starting scan procedure, and appropriate message box appears. • To identify the source of the problem, you should open MFP ports configuration and select the port assigned to your scanner. MFP port's symbol /dev/mfp0 corresponds to LP:0 designation displayed in the scanners' options, /dev/mfp1 relates to LP:1 and so on. USB ports start at /dev/mfp4, so scanner on USB:0 relates to /dev/mfp4 respectively and so forth sequentially. In the Selected port pane you can see if the port is occupied by some other application. If this is the case, you should wait for completion of the current job or should press Release port button, if you are sure that the present port's owner is not functioning properly. - 343 ­