Dell External OEMR 2970 User Guide - Page 110

Adding Support Information Support refers to technical assistance that the system user can seek when the user desires guidance on the proper use of a system to perform tasks. Table 5-9 shows the valid parameters for adding support information. Table 5-9. omconfig system assetinfo info=support Command Command Command name=value pair 1 name=value pair 2 Use level 1 level 2 level 3 omconfig system assetinfo info=support automaticfix= Name of any application used to fix a problem automatically. helpdesk= The help desk name or contact information such as a phone number, e-mail address, or web site address. outsourced=true | false Whether an external business entity provides technical support or the system owner's employees provide technical support. type=network | Whether support is for network attached storage devices or for storage devices. Example Command for Adding Support Information To provide a value for a support parameter, type a command of the form: omconfig system assetinfo info=support . For example, type: omconfig system assetinfo info=support outsourced=true The following message appears: Asset information set successfully. You can enter more than one omconfig system assetinfo command at the same time, as long as all of the parameters for name=value pair 2 belong to the same name=value pair 1. For an example, see "Example Commands for Adding Acquisition Information." 110 omconfig system assetinfo: Editing Cost of Ownership Values