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Dell PowerEdge R200 Hardware Owner's Manual (PDF) - Page 145

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Country (City) International Access Code Country Code City Code Germany (Frankfurt) International Access Code: 00 Country Code: 49 City Code: 69 Service Type Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address Home and Small Business Technical Support 0825 387 270 Customer Service 0825 823 833 Switchboard 0825 004 700 Switchboard (calls from outside of France) 04 99 75 40 00 Sales 0825 004 700 Fax 0825 004 701 Fax (calls from outside of France) 04 99 75 40 01 Corporate Technical Support 0825 004 719 Customer Service 0825 338 339 Switchboard 01 55 94 71 00 Sales 01 55 94 71 00 Fax 01 55 94 71 01 Online Support support.euro.dell.com [email protected] Technical Support for XPS computers only Technical Support Technical Support at Home Home/Small Business Customer Service Global Segment Customer Service 069 9792 7222 069 9792-7200 069 9792-7230 0180-5-224400 069 9792-7320 Getting Help 145

Section	Page
Contents	3
About Your System	11
Other Information You May Need	11
Accessing System Features During Startup	12
Front-Panel Features and Indicators	13
Back-Panel Features and Indicators	17
Connecting External Devices	18
NIC Indicator Codes	19
System Messages	19
Diagnostics Indicator Codes	29
System Beep Codes	31
Warning Messages	34
Diagnostics Messages	34
Alert Messages	34
Using the System Setup Program	35
Entering the System Setup Program	35
Responding to Error Messages	35
Using the System Setup Program	36
System Setup Options	36
Main Screen	36
Memory Information Screen	39
CPU Information Screen	39
SATA Configuration Screen	40
Integrated Devices Screen	41
Console Redirection Screen	42
System Security Screen	43
Exit Screen	44
System and Setup Password Features	45
Using the System Password	45
Using the Setup Password	48
Disabling a Forgotten Password	49
Baseboard Management Controller Configuration	49
Entering the BMC Setup Module	50
BMC Setup Module Options	50
Installing System Components	51
Recommended Tools	51
Inside the System	51
Opening and Closing the System	53
Removing the Bezel	53
Installing the Bezel	54
Opening the System	54
Closing the System	55
Cooling Shroud	56
Removing the Cooling Shroud	56
Installing the Cooling Shroud	57
System Battery	58
Replacing the System Battery	58
Optical Drive	60
Removing the Optical Drive	60
Installing the Optical Drive	61
Configuring the Boot Drive	62
Hard Drives	62
Removing a Hard Drive	63
Installing a Hard Drive	67
Installing a SAS Controller Card	68
Fan Assembly	68
Removing the Fan Assembly	69
Installing the Fan Assembly	70
Optional PCI Fan Assembly	71
Removing the PCI Fan Assembly	71
Installing the PCI Fan Assembly	72
Power Supply	73
Removing the Power Supply	73
Installing the Power Supply	75
Expansion Cards	75
Installing an Expansion Card	75
Removing an Expansion Card	78
Riser Card	79
Removing the Riser Card	79
Installing the Riser Card	80
System Memory	81
Memory Module Installation Guidelines	81
Installing Memory Modules	82
Removing Memory Modules	84
Processor	85
Replacing the Processor	85
Control Panel Assembly (Service-Only Procedure)	89
Removing the Control Panel Assembly	89
Installing the Control Panel Assembly	90
System Board (Service-Only Procedure)	91
Removing the System Board Assembly	91
Installing the System Board Assembly	94
Troubleshooting Your System	97
Safety First-For You and Your System	97
Start-Up Routine	97
Checking the Equipment	98
Troubleshooting IRQ Assignment Conflicts	98
Troubleshooting External Connections	99
Troubleshooting the Video Subsystem	99
Troubleshooting the Keyboard	100
Troubleshooting the Mouse	101
Troubleshooting Basic I/O Functions	101
Troubleshooting a Serial I/O Device	102
Troubleshooting a USB Device	102
Troubleshooting a NIC	103
Responding to a Systems Management Software Alert Message	104
Troubleshooting a Wet System	104
Troubleshooting a Damaged System	105
Troubleshooting the System Battery	106
Troubleshooting the Power Supply	106
Troubleshooting System Cooling Problems	107
Troubleshooting a Fan	108
Troubleshooting System Memory	108
Troubleshooting an Optical Drive	110
Troubleshooting a Hard Drive	111
Troubleshooting Expansion Cards	113
Troubleshooting the Microprocessor	114
Running the System Diagnostics	117
Using Dell PowerEdge Diagnostics	117
System Diagnostics Features	117
When to Use the System Diagnostics	118
Running the System Diagnostics	118
From the Utility Partition	118
From Removable Bootable Media	118
System Diagnostics Testing Options	119
Using the Custom Test Options	119
Selecting Devices for Testing	120
Selecting Diagnostics Options	120
Viewing Information and Results	120
Jumpers and Connectors	121
System Board Jumpers	121
System Board Connectors	122
Riser Card Connectors	124
Disabling a Forgotten Password	125
Getting Help	127
Obtaining Assistance	127
Online Services	128
Automated Order-Status Service	129
Support Service	129
Dell Enterprise Training and Certification	129
Problems With Your Order	129
Product Information	129
Returning Items for Warranty Repair or Credit	130
Before You Call	131
Contacting Dell	133
Glossary	165