Epson 30000 User Manual - Page 124

Where To Get Help, EPSON Technical Support - gt sale

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Where To Get Help EPSON Technical Support EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table: Service World Wide Web Automated Telephone Services Access From the Internet, you can reach EPSON Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail. A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. To speak to a technical support representative, dial (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply. Before you call, please have the following information ready: s Product name (EPSON GT-30000) s Product serial number (located on the back of scanner) s Proof of purchase (such as a store receipt) and date of purchase s Computer configuration s Description of the problem You can purchase supplies and accessories from the EPSON Store at (800) 873-7766, or visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral. If you need help using another manufacturer's software with an EPSON product, see the documentation for that software for technical support information. 118 Solving Problems

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118
Solving Problems
Where To Get Help
EPSON Technical Support
EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table:
To speak to a technical support representative, dial (562) 276-4382 (U.S.) or
(905) 709-3839 (Canada), 6
AM
to 6
PM
, Pacific Time, Monday through Friday. Toll
or long distance charges may apply.
Before you call, please have the following information ready:
■
Product name (EPSON GT-30000)
■
Product serial number (located on the back of scanner)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration
■
Description of the problem
You can purchase supplies and accessories from the EPSON Store at (800) 873-7766,
or visit www.epsonstore.com (U.S. sales only). In Canada, please
call (800) 873-7766 for dealer referral.
If you need help using another manufacturer
’
s software with an EPSON
product, see the documentation for that software for technical support
information.
Service
Access
World Wide Web
From the Internet, you can reach EPSON Support at
. At this site, you can download
drivers and other files, look at product documentation, access
troubleshooting information, and receive technical advice
through e-mail.
Automated
Telephone Services
A variety of automated help services are available 24 hours a
day, seven days a week. To use these services, you must have
a touch tone telephone and call
(800) 922-8911
.