Epson PictureMate User's Guide - Page 98

Where To Get Help - driver download

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Where To Get Help Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below: Service Access World Wide Web From the Internet, you can reach Epson Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail. You can learn more about PictureMate by visiting www.MyPictureMate.com. At this site, you can find information about PictureMate, support, special offers, and accessories. Automated Telephone Services A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. Your Epson SoundAdviceSM code is 70540. Use this code to quickly select PictureMate in SoundAdvice. To speak to a technical support representative, dial: ■ U.S.: (562) 276-7282, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday. ■ Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply. Before you call, please have the following information ready: ■ Product name (PictureMate) ■ Product serial number (located on the back of PictureMate) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration ■ Description of the problem 97

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97
Where To Get Help
Epson provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed below:
To speak to a technical support representative, dial:
■
U.S.:
(562) 276-7282
,
6
AM
to 8
PM
, Pacific Time, Monday through Friday and
7
AM
to 4
PM
, Saturday.
■
Canada:
(905) 709-2567
, 6
AM
to 6
PM
, Pacific Time, Monday through Friday.
Toll or long distance charges may apply.
Before you call, please have the following information ready:
■
Product name (PictureMate)
■
Product serial number (located on the back of PictureMate)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer configuration
■
Description of the problem
Service
Access
World Wide Web
From the Internet, you can reach Epson Support at
. At this site, you can download
drivers and other files, look at product documentation, access
troubleshooting information, and receive technical advice
through e-mail.
You can learn more about PictureMate by visiting
www.MyPictureMate.com
. At this site, you can find
information about PictureMate, support, special offers, and
accessories.
Automated
Telephone Services
A variety of automated help services are available 24 hours a
day, seven days a week. To use these services, you must have
a touch tone telephone and call
(800) 922-8911
. Your Epson
SoundAdvice
SM
code is
70540
. Use this code to quickly select
PictureMate in SoundAdvice.