HP Photosmart A640 User Guide - Page 5

Contents Contents 8 Troubleshooting Software installation issues...65 The installation failed...65 The Found New Hardware Wizard appears when I connect the printer to a Windows computer...66 The printer does not appear in Printers and Faxes (Windows only 67 The installation did not start automatically 67 Printing and hardware issues 69 The printer is plugged in, but it will not turn on 69 The printout did not appear 71 The computer and printer lost communication 71 The printer would not print when it was connected to the computer with a USB cable through another USB device 72 An Unknown device message appeared (Windows only 72 The document or photo did not print using the selected default print settings 73 The printer did not print borderless photos 74 Could not save photos from the computer to the memory card 74 A blank page came out of the printer 75 Parts of the printed document are missing or are in the wrong place 75 Print quality is poor...75 Bluetooth printing problems...76 My Bluetooth device cannot find the printer 76 9 Shop for ink supplies...79 10 HP support and warranty Check the HP support Web site first 81 HP support by phone...81 Phone support period...81 Placing a call...82 After the phone support period 82 Additional warranty options...82 11 Specifications System requirements...83 Printer specifications...83 12 Regulatory and environmental information Regulatory notices...85 Regulatory model identification number 85 FCC statement...86 VCCI (Class B) compliance statement for users in Japan 86 Notice to users in Japan about power cord 86 Notice to users in Korea...87 LED indicator statement...87 3