HP Photosmart A640 User Guide - Page 80

Device Name, No came out of the printer.

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Troubleshooting Chapter 8 Cause: You may be too far from the printer. No page came out of the printer. Solution: For a list of the file formats that the printer supports, see Specifications. Cause: The printer may not recognize the type of file sent by the device with Bluetooth wireless technology. Print quality is poor. Solution: For better results, set the digital camera to a higher resolution. Photos taken with VGA-resolution cameras, such as those found in wireless phones, may not have high enough resolution to produce a high-quality print. Cause: The photo you printed may be low resolution. The photo printed with borders. Solution: Contact the vendor of the device with Bluetooth wireless technology, or go to their support Web site to obtain the latest updates for the printing program. Cause: The printing program installed on your device with Bluetooth wireless technology may not support borderless printing. My computer cannot set the device name using the Bluetooth wireless connection. Solution: Set the printer Bluetooth device name using the printer Setup Menu. Use the following instructions to set the Bluetooth device name. 1. Touch the Setup icon to display the Setup menu. For more information, see Setup Menu. 2. Touch Bluetooth, and then touch Device Name. 3. Select a Bluetooth device name from the list of device name choices given in the menu. Cause: The Bluetooth device name is not set using the printer menu. 78 Troubleshooting

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Cause:
You may be too far from the printer.
No page came out of the printer.
Solution:
For a list of the file formats that the printer supports, see
Specifications
.
Cause:
The printer may not recognize the type of file sent by the device with
Bluetooth wireless technology.
Print quality is poor.
Solution:
For better results, set the digital camera to a higher resolution. Photos
taken with VGA-resolution cameras, such as those found in wireless phones, may
not have high enough resolution to produce a high-quality print.
Cause:
The photo you printed may be low resolution.
The photo printed with borders.
Solution:
Contact the vendor of the device with Bluetooth wireless technology, or
go to their support Web site to obtain the latest updates for the printing program.
Cause:
The printing program installed on your device with Bluetooth wireless
technology may not support borderless printing.
My computer cannot set the device name using the Bluetooth wireless connection.
Solution:
Set the printer Bluetooth device name using the printer Setup Menu.
Use the following instructions to set the Bluetooth device name.
1.
Touch the
Setup
icon to display the Setup menu. For more information, see
Setup
Menu
.
2.
Touch
Bluetooth
, and then touch
Device Name
.
3.
Select a Bluetooth device name from the list of device name choices given in the
menu.
Cause:
The Bluetooth device name is not set using the printer menu.
Chapter 8
78
Troubleshooting
Troubleshooting