HP Rp5700 HP rp5700 Business System Service Reference Guide, 1st Edition - Page 161
Solving Display Problems, Table D-5 - bios password reset
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Solving Display Problems If you encounter display problems, see the documentation that came with the monitor and to the common causes and solutions listed in the following table. Table D-5 Solving Display Problems Blank screen (no video). Cause Solution Monitor is not turned on and the monitor light is not on. Turn on the monitor and check that the monitor light is on. Bad monitor. Try a different monitor. The cable connections are not correct. Check the cable connection from the monitor to the computer and to the electrical outlet. You may have a screen blanking utility installed or energy saver features are enabled. Press any key or click the mouse button and, if set, type your password. System ROM is corrupted; system is running is Boot Block Emergency Recovery Mode (indicated by eight beeps). Reflash the system ROM with the latest BIOS image. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide on the Documentation and Diagnostics CD for more information You are using a fixed-sync monitor and it will not sync at the Be sure that the monitor can accept the same horizontal scan resolution chosen. rate as the resolution chosen. Computer is in standby mode. Press the power button to resume from standby mode. CAUTION: When attempting to resume from standby mode, do not hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose any unsaved data. Monitor cable is plugged into the wrong connector. If the computer system has both an integrated graphics connector and an add-in graphics card connector, plug the monitor cable into the graphics card connector on the back of the computer. Monitor settings in the computer are not compatible with the 1. Restart the computer and press F8 during startup when monitor. you see Press F8 in the bottom right corner of the screen. 2. Using the keyboard arrow keys, select Enable VGA Mode and press Enter. 3. In Windows Control Panel, double-click the Display icon and select the Settings tab. 4. Use the sliding control to reset the resolution. Cannot enable integrated graphics after installing a PCI Express graphics card. Cause Solution The SDVO connector on the system board has the physical appearance of a PCI Express x 16 connector; however, theplatform does NOT support the use of conventional PCI Express cards or reversed-layout ADD2 cards. The platform only supports the use of normal (or non-reversed) layout ADD2 (Advanced Display 2) adapter cards inserted into the SDVO (Serial Digital Video Output) connector on the platform's system board. ADD2 cards are used to give multimonitor capabilities to the integrated graphics controller. ENWW Solving Display Problems 151