HP Rp5700 HP rp5700 Business System Service Reference Guide, 1st Edition - Page 182

Solving Internet Access Problems continued, Ports COM & LPT

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Table D-17 Solving Internet Access Problems (continued) Internet takes too long to download Web sites. Cause Solution Modem is not set up properly. Verify that the correct modem speed and COM port are selected. Windows XP 1. Select Start > Control Panel. 2. Double-click System. 3. Click the Hardware tab. 4. In the Device Manager area, click the Device Manager button. 5. Double-click Ports (COM & LPT). 6. Right-click the COM port the modem uses, then click Properties. 7. Under Device status, verify that the modem is working properly. 8. Under Device usage, verify the modem is enabled. 9. If there are further problems, click the Troubleshoot button and follow the on-screen instructions. 172 Appendix D Troubleshooting Without Diagnostics ENWW

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Internet takes too long to download Web sites.
Cause
Solution
Modem is not set up properly.
Verify that the correct modem speed and COM port are
selected.
Windows XP
1.
Select
Start
>
Control Panel
.
2.
Double-click
System
.
3.
Click the
Hardware
tab.
4.
In the
Device Manager
area, click the
Device Manager
button.
5.
Double-click
Ports (COM & LPT)
.
6.
Right-click the COM port the modem uses, then click
Properties
.
7.
Under
Device status
, verify that the modem is working
properly.
8.
Under
Device usage
, verify the modem is enabled.
9.
If there are further problems, click the
Troubleshoot
button and follow the on-screen instructions.
Table D-17
Solving Internet Access Problems (continued)
172
Appendix D
Troubleshooting Without Diagnostics
ENWW